You're busy.You've got a bunch of e-mails to send. You hit
keyboard. Wham...bam...out they go.
Most go to people you don't know or know only casually. WHOA!
Consider this. Every word in those e-mails is creating an image of who you are...particularly with those who don't know you personally or know you only slightly.
What are your words saying about you? That you're warm and personable? Or, that you're curt, formal and indifferent?
Yeah...I hear you. E-mail is supposed to be a brief and fast medium of communication. You don't have time to be warm and personable?
OH YES YOU DO!
It's easier than you think. And requires only five extra seconds. Less time than it takes to blow your nose.
Here's what you do before writing an e-mail:
1. Image
person in your mind. If you don't know them, imagine what they look like. So who cares if it isn't reality. Do
person a favor and make them beautiful or handsome.
2. Now, smile at that person. That's right. Smile! If you're around other people and you don't want to look like a grinning idiot, at least smile inwardly.