SETTING NON-NEGOTIABLE STAFF STANDARDS

Written by Noel Peebles


When a person seeks employment with your company, he or she is basically saying, “I want to work for your company.” What this really means is “I will give up doing whatever I please, show up for work and behaverepparttar way you want me to behave, so long as you pay me in exchange.” Now, that gives yourepparttar 106342 employer,repparttar 106343 opportunity to set some standards of behavior that are non-negotiable. That doesn’t mean you are taking away any creativity from your employees. After all, it is important for staff members to have some flexibility and to project their own personality into their job. With that said; it is also a good idea forrepparttar 106344 employer to be inflexible with some things. In other words set non-negotiable standards. This is no different from every day life. Society has rules. Imagine, for example, if there were no road signs or laws to guide us on how to behave. Imagine if there were no rules in sport… it would be a shambles, right? The truth is, most of us like to know our boundaries, because that way we know what we can and can’t do. If we breakrepparttar 106345 law we get fined or arrested. If we don’t play fairly in sport we get penalized in some way. We are use to non-negotiable standards. Why should it be any different when running a business? It shouldn’t! To run smoothly, every business needs rules and policy. Although staff members may not always agree withrepparttar 106346 policy, they can and usually will comply. I will give you a couple of examples of what I mean - When I ran my retail stores I had a staff uniform designed. Staff members were required to wearrepparttar 106347 uniform – that was non-negotiable. However, it wasn’t quite like being inrepparttar 106348 military. There were various acceptable combinations, sorepparttar 106349 staff could adjustrepparttar 106350 uniform to suit their own personality. Here’srepparttar 106351 deal: It was a non-negotiable standard that staff members were required to wearrepparttar 106352 uniform. Furthermore, it needed to be within repparttar 106353 agreed guidelines using any one ofrepparttar 106354 approved combinations. Anything else was unacceptable. Now, that's not unreasonable. Another example wasrepparttar 106355 handling of money. Banknotes were required to be put intorepparttar 106356 cash registers inrepparttar 106357 correct compartments and all facing in repparttar 106358 same direction. I had worked out that it tookrepparttar 106359 same amount of time,

Expectations At Work Can Destroy You if Don’t Communicate Them!

Written by Carole Nicolaides


by Carole Nicolaides © 2002 http://www.progressiveleadership.com

Expectations have a powerful impact on our emotions, behaviors, and most importantly, in our performances. Have you noticed what happens when you expect no raise or promotion at work? Most likely you will not get them! The bitter truth is that - not only will you lose a promotion - but most likely you will not perform to your fullest potential, either. Expectations have a direct link to our behavior and outcome. One ofrepparttar most common reasons for low employee morale and performance is poor communication of work expectations. Why is this so difficult and what are we doing about it?

Many of these expectations are not written anywhere. That, in and of itself, can cause some trouble. If you arerepparttar 106341 head of a department and you hire a new director, you expectrepparttar 106342 new director to do X, Y, and Z. You do not bother with providing a written list of expectations because you assume he or she would know these things. Surprise, surprise… some things that are obvious and normal for you might be considered silly and unnecessary for your new hire.

The answer is simple. It is about communicating clearly, addressing people, and not allowing assumptions to overrun our lives. But as I mentioned, this is often easier said than done.

There are several things that can be done to alleviate this obstacle. Implementingrepparttar 106343 tips below can help openrepparttar 106344 lines of communication so that expectations are not only known, but also acted upon successfully.

1.Be aware of them. Obviously, we have to be aware of our own expectations before we try to communicate them to anyone else. Be honest with yourself. If you expect a promotion after you close a million dollar deal then you need to name what you expect. In this first step, you should claim what you want, whatever it might be, and should be honest with yourself and those around you.

2.My expectations or yours? Many timesrepparttar 106345 expectations of a supervisor or manager can be quite different from those ofrepparttar 106346 employees. Be willing to negotiate. You may find that there are merits torepparttar 106347 other person’s point-of-view, or that a compromise can produce better results than originally thought.

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