Rock & Roll In Your Email?Written by Mike Banks Valentine
You groggily stumble from bed and turn on computer as you pass by on your way to kitchen. Returning with morning's first cup of coffee you fire up your browser and log-on to web as you take first few eye-opening sips. Downloading your personal email, you notice your favorite Bruce Springsteen song title in subject line of seventh email message and open it first.There is a photo of Boss (that's Springsteen to you non-fans) smiling out at you from email window above a small button that is labled "Play". Expecting to hear some good music, you click button and Bruce Springsteen springs to life in your email! He's talking to you! Not at you, but to you, using your name! "Good morning Mike! It's time for a concert update." How *!?*)@(! do they do that? You have been looking forward to his concert this coming week and can't believe your ears as Springsteen continues to talk with you, mentioning your 3rd row, center seat number and reminding you of concert time this Thursday evening. You are tempted to answer him as he pauses and smiles but then opening riff of guitar begins of your favorite song from new album and Boss is performing for you from your email box! He pauses and tells you that you can order his newest album from form below and as video finishes and music fades you scroll down to find a "Buy it Now!" button. There is no need to enter any credit card information as it was saved when you purchased your concert tickets online. You are just about to click "Buy" button when you notice there is a search function just below that. You've been wanting to find a copy of an out of production CD and type in title in search box and click "Search". The results come back from entire music collection of this record label to announce that you can purchase that CD online now and pick it up at your local record store tomorrow! You click checkbox to order that title and see that you can buy your concert memorabilia now and wear that sweatshirt to concert by picking it up at same record store. What heck. You click "Buy" button just as your spouse emerges from bathroom with her toothbrush working.
| | Make your Website Talk with just One Click!Written by Merle
What's most important thing you can offer your customers? If you said "support" give yourself an A+. Incorporating live customer service into your website is one of best ways to assist those who browse your site and may have questions. Yes, they can send an e-mail to you and wait a day or two for answer, but by time you reply buying mood may have already passed. Another opportunity missed.So how do you offer live on-the-spot support? Well, it can be done with a simple text chat button or with voice over IP, aka VOIP, or a combination of two. So now that I have your attention you may be wondering how to accomplish this fine feat. Believe it or not, following services won't cost you a dime and are easy to implement. Human Click: http://www.humanclick.com No software to run on your system. You connect to their server every time you log onto Net and a small doorbell graphic resides at bottom of your screen. Once you download and register as an operator, you are given a small amount of HTML code to cut and paste onto your pages. This places a small display box that says "click here to talk to an operator". When someone enters you're notified by a doorbell sound just as if someone were at your "real" front door. All visitor needs to do is click box to initiate a text conversation with you at anytime during his or her visit. When you double click on doorbell operator window pops up where you can see host name, pages viewed, and other information about present visitor in your site.
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