Reward Your Customers

Written by Adrian Kennelly


The formula for success for any business is to get your customers to make repeat purchases. There are a number of factors involved for getting repeat customers: pricing, quality of products and services, excellent customer service etc. One ofrepparttar best ways is to reward your customers for their repeat purchases. Here are three effective customer reward programs you could implement:

Number Of Purchases

This program is based onrepparttar 127083 number of purchases made by any customer. You could give away a free product or service to any customer that makes ten or more purchases. To makerepparttar 127084 program more effective you could require a set time period that all ten purchases must be made by.

Dollar Amount

You can require a certain dollar amount be spent beforerepparttar 127085 customer receives a reward. Tell customers if they spend over $50 in one month at your web site they get a 50% discount on their next purchase. You could also just reward one customer who spendsrepparttar 127086 most every month with a bigger reward like a vacation.

Sales Therapy 101: Breaking Your Fear of Cold Calling

Written by Ari Galper


Almost every day, visitors to my Unlock The Game™ website click on my live instant-messenger chat button, which invites them to "Ask Ari a selling question."

And do you know what their most common question is?

Yes, you guessed it: "Is there any way I can break through or overcome my fear of cold calling?"

Most of us have at least some resistance to cold calling, and some people I talk with have such a paralyzing visceral and emotional fear of cold calling that they can't even consider doing it.

In some ways,repparttar fear of cold calling is practically an epidemic -- but notrepparttar 127082 kind of epidemic that gets publicized on TV or in newspapers. It's a silent and personal one, a psychological struggle that happens in our own hearts and minds.

The fear of cold calling is a painful, daily struggle for many entrepreneurs and salespeople who have been trained in traditional selling techniques.

Traditional sales trainers answer questions about cold calling this way:

"All you have to do is make more phone calls."

"All you have to do is think more positive thoughts."

"Just learn to accept rejection as a normal part of selling."

In other words, "It's your fault that you aren't succeeding in sales."

This is like telling someone who's terrified of jumping off a diving board, "Don't be a wimp! Just jump!"

In my experience, very few people are able to overcome their fears that way, becauserepparttar 127083 underlying message is that, if you force yourself to do something uncomfortable, "just doing it" will magically solverepparttar 127084 problem.

But this is a response that shows no understanding at all ofrepparttar 127085 psychological barriers that underlierepparttar 127086 fear of cold calling. So, how do you overcome your fear of cold calling?

In my opinion,repparttar 127087 solution actually is simple, and is based on understanding three simple concepts:

1. It's Not Your Fault

We can't help thinking there's something wrong with us if other people keep telling us that something shouldn't be a problem, but our own inner feelings tell us that we aren't comfortable doing it.

There's a sort of "old boys' club" sales-conditioning mentality prevalent in English-speaking countries, includingrepparttar 127088 US, Canada,repparttar 127089 UK, Australia, and New Zealand, that says, "I had to suffer to succeed in sales success, so you need to, too!"

This thinking comes from traditional sales programs that continue to berepparttar 127090 accepted approach to selling.

What you need to understand, though, is that you may fear cold calling because you have probably been exposed only to traditional selling approaches, which triggers rejection.

These approaches teach us to make cold calls this way: introduce yourself, explain what you do, suggest a benefit torepparttar 127091 potential client...and then close your eyes and pray that they won't reply with "Sorry, not interested" or "Sorry, I'm busy."

If you're still using this traditional approach, you probably hear responses like theserepparttar 127092 moment you stop talking.

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