Putting On the Shoes of a Giant for More Profitable Customers in Your Business

Written by Justin Hitt, Strategic Relations Consultant, http://www.justinhitt.com/


In this amazing exercise, you will put on “the shoes of a giant” stepping out ofrepparttar daily challenges of your business to create improvements for another. We will do this because for most, it is easier to solve someone else’s problems than our own; it also provides us a great opportunity to analyzerepparttar 121151 competition, a larger company, or a leader in our industry. Make this enjoyable with role-playing and brainstorming and you will be pleasantly surprised withrepparttar 121152 results it will produce for increasing profits in your business.

Gather background information about your giant, find information many times publicly available (press releases, industry reports) and that you can map to information in your own company.

Brainstorm twenty ideas on how this giant could improve its business, be brutal, except no limitations and write down every idea.

Using a significantly larger business provides numbers that will highlight small improvements in big ways, look for ways that improverepparttar 121153 value of each customer for that business.

Take your top three ideas and substitute your numbers, observe howrepparttar 121154 numbers you used fromrepparttar 121155 giant relate to yours, especially look at ratios of income to profits.

Prioritize these ideas (with your numbers) according to their value in accomplishing your business goals, this isrepparttar 121156 last thinking step.

Take a break now! Go workout or play golf, do something fun as a group that is away fromrepparttar 121157 office – do not talk about this shoe wearing exercise, just enjoy yourself while your brains generate powerful relationships subconsciously.

How to Build Friendships in Business

Written by Justin Hitt, Strategic Relations Consultant, http://www.justinhitt.com/


If you had a choice (which you do), would you rather work with your friends orrepparttar usual run ofrepparttar 121150 mill customer? You, like many others, would want to do business with people who are friends – those people who you can trust and enjoy their patronage. Here are three suggestions on how you can build long lasting quality friendships in business:

Be in business forrepparttar 121151 long term. Considerrepparttar 121152 lifetime value of a customer overrepparttar 121153 entire period of purchase. Be honest with your customers to treat them as if you will see them again (if they are happy you will.) Invest in your customers as you would your stock portfolio; periodically weed outrepparttar 121154 unprofitable ones. Treat each customer as an individual. No matter how busy you are that day, provide each customer a positive one-to-one experience. However possible generating a win-win situations withrepparttar 121155 customers long term interest in mind. A few profitable customers are better than just a whole lot of customers; they even cost less to serve.

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