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resource box below is included. ----------------------------------------------------------Success at Work : People Skills : Dealing with New Ideas
By Stephen Bucaro
Re-organizing, re-engineering, re-training, down-sizing, outsourcing, changing-changing-changing. Organizations today think they need to be constantly changing or they will perish. Corporate leaders worship at
alter of new ideas where
motto is, "Any new idea is a good idea".
Every organization operates based on work-flow and processes. The reason
current processes are in effect is because over
years, many different ways of doing things have been tried, and
organization adapted
current processes because they work.
There's nothing wrong with new ideas. Business conditions are always changing. New competitors appear, new regulations are enacted, and new technologies become available. The smart organization needs to adjust and innovate. But here's
problem - 99 percent of all new ideas don't work.
- If you want to be successful at work, you have to learn how to handle a constant barrage of new ideas and
chaotic work environment that results.
New Ideas from
Corporate Board Room
The most destructive new ideas come from
Board Room. A corporate executive has an idea. He knows that 99 percent of new ideas, even his ideas, won't work. He proposes
idea in order to receive feedback from
managers. Instead of pointing out flaws in
executive's idea, managers heads start bobbing.
No one has
courage to tell
executive that his idea won't work. In fact, each manager is thinking to themselves, "I'm going to MAKE his idea work and get some browny points."
There are three reasons why most new ideas from
corporate board room don't work.
1. People at
executive level get all their information from "head bobbing" managers. At
executive level, reality is replaced by political fantasy.
2. They produce one-size-fits-all solutions. Most new ideas don't work when they have to accommodate
complexity of reality.
3. Rather than taking time to study an idea, managers begin immediate implementation. After all,
way all those managers heads were bobbing,
idea must be great.
When your job is affected by an idea passed down from management, DO NOT respond by saying "that won't work". Managers have a built-in filter that converts
phrase "that won't work" to "I have a bad attitude". If you have a reason why
idea won't work, say it this way, "How does that work with (reason why
idea won't work)".
Saying it that way, you have not rejected
idea. In fact, you may have given
manager an opportunity to fix a problem before it arises. If you see a problem with an idea and you provide a solution to that problem, you will be considered a great team player.
New Ideas from Co-workers
If a co-worker approaches you with an idea that varies from
company's policies and procedures, don't respond by approving or disapproving
idea. Say this, "that's an interesting idea. Check with
supervisor/manager before doing things that way. Until then, we should follow
current procedure."