Delivering email newsletters and sales messages to opt-in subscribers and customers is getting more exasperating—and more expensive—by
day. Delivery rates for email have gone through
virtual floor. According to MarketingSherpa, one out of every six people who asked to be on your mailing list won't receive your email newsletter or marketing message because a spam filter blocks it by mistake.
Why you’re just not getting through to them As you probably know,
challenge you are facing is primarily spam filters, electronic and human. And no wonder. Consider these sobering numbers:
- 10 out of 12 messages reviewed are considered spam (Postini.com)
- average users receive 42 unwanted sales pitches a day (Jupiter Research)
- 70% of all email messages will be spam by 2007 (Radicati Group)
Your emails fail to reach your subscribers for three basic reasons. Either
email is blocked by
subscriber’s ISP or enterprise firewall (in which case it never gets delivered),
email is blocked by
subscriber’s spam filter (in which case it gets delivered but is never seen) or
email is deleted by an irritable subscriber with an overzealous delete-key-finger who does not recognize your “From:” address or mistakes your email subject line for something unwelcome.
But take heart. There are some tactics you can employ today to increase your email deliverability scores and reach your newsletter subscribers and customers with
email messages they have asked you to wing their way.
1. Hire someone to monitor your mail Your most expensive option is to retain
services of a third-party vendor to monitor your email deliverability. For a fee, ReturnPath.net, PiperSoftware.com, Deliverability.com, DeliveryMonitor.com and other companies will seed your mailing list seeded with hundreds of email addresses from a variety of domains. When your email arrives, these firms record
time, count
number of emails that escaped
spam filters, and generate a report that shows deliverability scores for each ISP. These reports help you notice which ISPs are blocking your messages or only allowing a few to get through before blocking
rest. You can take
steps needed to improve deliverability.
2. Test your email messages for spam before sending The above companies and a host of smaller software firms let you run your email message by a spam filter before sending. They search for “free,” “buy now” and other words that trigger spam filters. That way, you can see if your message is likely to be flagged as spam somewhere enroute, and tweak where needed to improve your score before hitting Send. Try
free service at www.ezinecheck.com.
3. Make sure your ISP is not on a blacklist Spammers may have abused
servers of
autoresponder or listserver service that you use. As a result,
major ISPs may have blacklisted or blocked emails from these servers. To discover if you are blacklisted, find
IP address of
email server and do a spam database lookup at www. DNSstuff.com or www.OpenRBL.org.