Life is ironic and this irony can be reflected in picture right before you. Take a glimpse and be amused by things that it is telling you. Its voice may be inaudible but its language is clear. They say that picture paints a thousand words. And its words are so enchanting that it drags you to contemplation. If eyes have been regarded as windows to our soul then, pictures are mirrors to our past and doors to our future. Why are they interrelated? Perhaps, reason is that we must look back at them in order to see what’s ahead.

We cherish our pictures and we want to preserve every bit of it because every bit is a piece of puzzle that makes us up. Pictures are our priceless possession. They are trails of our past. Every picture may mean a precious moment, event or treasured person.

Not every business would open itself to such scrutiny, especially given fact that this consumer-driven survey process is not mandated. Not only is this voluntary, each business within our network has paid a fee for survey process. That in itself should alert you to fact that these businesses are not only confident in their ability to serve our elderly with great care, they are willing to prove it.

Nay Sayers have said all along, "Barb, you'll never get businesses to agree to this, let alone pay for survey process", followed by, "You will have to offer this at no charge to business community and charge senior for your service."