Performance Expectations - 5 Tips and 5 Questions

Written by Martin Haworth

People want to understand their role - they want to do well! So by being clear, really clear about what it expected of them, makes a big, big difference! And that improves performance as well as saving you time chasing others around to deliver what you want.

5 Tips

1. Be Clear - your people need to know what they are doing, both in terms of actions andrepparttar standards that you will be expecting. By being really clear, checking understanding and having it written down makes a big difference.

2. Have Patience - accept that people will want to challenge your explanations and that it is your responsibility to ensure that they understand. Enable them, indeed encourage them to come back to you with questions.

3. Keep in Touch - by building great relationships with all of your people, you keep open a door which helps them get better clarity of your expectations of them. Help that happen.

4. Fine Tune - especially when new roles come along, there may be a need to sit down withrepparttar 119423 individual and fine tune responsibilities. This doesn't mean weakening, more to show that there is a will, on both sides to make it work.

One Thing You Can't Hide

Written by Gordon Goh

One ofrepparttar most important of all motivators at work is consideration. Employees report thatrepparttar 119422 best managers they ever had were people who cared about them as people and as friends. These managers tookrepparttar 119423 time to ask them questions about their lives, and to listen patiently while they talked aboutrepparttar 119424 dilemmas and problems and situations in their families. The more thatrepparttar 119425 employees felt thatrepparttar 119426 boss liked them and respected them,repparttar 119427 more empowered and motivated they felt.

Caring Is The Key

The flip side of this motivator isrepparttar 119428 de-motivating feeling thatrepparttar 119429 boss doesn’t care. This is almost invariably expressed in a lack of recognition, a lack of approval, a lack of appreciation and a general failure to pay attention torepparttar 119430 employee over time.

Spend Time Listening

Rememberrepparttar 119431 amount of time that you spend talking to and listening to an employee is a signal to that employee that he or she is important to you and torepparttar 119432 company. This is whyrepparttar 119433 very best bosses spend a lot of time walking around and chatting with their employees. They sit with them for lunch and coffee. They invite their comments and encourage open discussion and disagreements about work. They create an environment where people feel thatrepparttar 119434 work belongs to them as well as torepparttar 119435 company. In that environment, employees feel good about themselves and more fully committed to doingrepparttar 119436 job and doing it well.

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