Outsourcing your Web MarketingThe online world is still very new, and constantly evolving. You may be thinking about outsourcing your Web promotion to an expert who is immersed in this world as their fulltime occupation, rather than trying to acquire this knowledge, and cope with
pace of change in-house.
So, what should you look for in a consultant, and what guarantees can you expect?
Choosing
consultant
The consultant should ask a lot of questions about your business and your objectives. They need to be very clear about
strategic and specific goals of your site. Do you want as many visitors as possible (as in: "We get millions of hits on our Web site"), or are you more interested in attracting qualified leads for your association? Are you selling products? Are you looking for new members, sign-ups for your newsletter or events, media coverage, etc.
It's possible that there could be different markets for each of your objectives. The consultant needs to demonstrate that they clearly understand
demographics of
audience you want to attract. This includes whether your markets are currently online, whether they are comfortable using e-mail, etc. It's also important to clarify any restrictions on your marketing - for example, if you are only targeting specific locations.
The key to effective Web marketing is to have a comprehensive, integrated plan that focuses on where your markets "hang out" online. It's absolutely not enough to concentrate your efforts on search engines - that's a passive rather than an active approach. You want to reach out to your potential visitors, not wait for them to come to you. And, you want to ensure that your offline marketing includes your Web site - up to a third of your traffic can now come from real-world sources.
So,
consultant should propose to you a wide-ranging plan (assuming that's appropriate for your goals) that includes:
* Search engine strategies * Paid (bid for placement) listings * Review sites and directories * Linking with other appropriate sites * Advertising / e-zine sponsorships (depending on your budget) * Online public relations opportunities * Integration with your real-world marketing
Effective Web marketing must also include an e-mail strategy. The consultant should include in their proposal some ideas for targeted, personalized (and fully opt-in) e-mail. This requires a contact database that you can use to select out
different audiences that you might have for these messages. The consultant should also be able to help you create this, if required.