Online Consumers – What Are They Complaining About?

Written by Richard A. Chapo

For many businesses, e-commerce represents a tremendous method for generating revenues. To maximizerepparttar profit potential, you need to keep an eye on issues that drive your prospects nuts. The FTC maintain a list ofrepparttar 146587 top 10 “dot.cons” complained about by consumers. If your site falls within one of these industries, you must make sure you address these concerns.

Consumer Complaints

According torepparttar 146588 FTC, here's what online consumers are complaining about most:

Internet Auctions

The Bait: Shop in a "virtual marketplace" that offers a huge selection of products at great deals.

The Catch: After sending their money, consumers say they've received an item that is less valuable than promised, or, worse yet, nothing at all.

Internet Access Services

The Bait: Free money, simply for cashing a check.

The Catch: Consumers say they've been "trapped" into long-term contracts for Internet access or another web service, with big penalties for cancellation or early termination.

Credit Card Fraud

The Bait: Surfrepparttar 146589 Internet and view adult images online for free, just for sharing your credit card number to prove you're over 18.

The Catch: Consumers say that fraudulent promoters have used their credit card numbers to run up charges on their cards.

International Modem Dialing

The Bait: Get free access to adult material and pornography by downloading a "viewer" or "dialer" computer program.

The Catch: Consumers complained about exorbitant long-distance charges on their phone bill. Throughrepparttar 146590 program, their modem is disconnected, then reconnected torepparttar 146591 Internet through an international long-distance number.

Web Cramming

The Bait: Get a free custom-designed website for a 30-day trial period, with no obligation to continue.

The Catch: Consumers say they've been charged on their telephone bills or received a separate invoice, even if they never acceptedrepparttar 146592 offer or agreed to continuerepparttar 146593 service afterrepparttar 146594 trial period.

Multilevel Marketing Plans/ Pyramids

Escaping "Paid Slavery"

Written by Dale Ronewicz

February 3, 2003 I remember that day well. I even celebrate it every year. That wasrepparttar day I finally decided to make my escape fromrepparttar 146586 Rat Race. For Ten years I lugged Welding Equipment up and down Train Car Ladders, doingrepparttar 146587 repair work on them sorepparttar 146588 company could make a fortune in their shipping business. Corporate downsizing required me to work 12 hours a day 6 to 7 days a week to fillrepparttar 146589 void of layed off workers. And any complaining I did was met withrepparttar 146590 same response: “You should be lucky you even have a job”.

Butrepparttar 146591 pain in my legs and back were telling me something different. It was telling me to GET OUT, NOW!

So I did (God Forbid we should listen to our own Instincts)

But every ending is a new beginning. Thus started my two years of Internet Marketing Purgatory. Buying every product promising me financial freedom. Throwing failed project after failed project out there onrepparttar 146592 internet while I pacedrepparttar 146593 floor at 4:00 A.M. wondering how I was going to make next months mortgage payment.

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