Not Guilty

Written by Bob Osgoodby

We receive such a tremendous amount of unsolicited commercial email (spam) in our In-Box every day, we can certainly understand why some people become "Anti-Spam" crusaders. Sincerepparttar majority is sent with phony return addresses, it is virtually impossible to track them down. While there are ways to find out where it originated, it is usually an exercise in futility, as most come from professional spam houses who own their own servers, and aren't about to shut themselves down.

Most people simply deleterepparttar 132778 clutter, or create filters with their email package to automatically get rid of a lot of it. There are some however, whose primary mission in life is to get rid of allrepparttar 132779 spam onrepparttar 132780 Internet.

Frustrated by their inability to get rid of most of it, they might find a valid email address, and like a hawk seeking its prey, pounce uponrepparttar 132781 offender. They relentlessly pursue their intended victim, and file a complaint with every email address provider they can identify.

Some fanatics seem to take great pleasure in getting someone's domain blocked, or being shutdown by their ISP or email provider. But wait - what ifrepparttar 132782 complaint is not valid. We all know how easy it is to forge someone's valid email address, and many spammers do just this. If a complaint is filed against that stolen address,repparttar 132783 true owner is being unjustly accused. Atrepparttar 132784 very least they will have to defend themselves, and worse case they are shut down. This is wrong.

Others obtain software that parses their email, and automatically sends a complaint to every provider found. Now, having a spastic moment, they might do this with a newsletter they subscribe to, and asked to receive. That means thatrepparttar 132785 provider of every email address found inrepparttar 132786 newsletter will receive a complaint. This includesrepparttar 132787 authors of articles inrepparttar 132788 newsletter, all advertisers who list an email address, as well asrepparttar 132789 publisher. This action will cause people who are not guilty of spamming significant problems. This is unconscionable.

The typical scenario is that someone subscribes to a newsletter with a free email address, and forwards their email to their permanent email address. They receiverepparttar 132790 publication, decide they don't want it, and try to be removed fromrepparttar 132791 distribution list. They are told that they are not subscribed under that address, which is true. Forgetting aboutrepparttar 132792 fact that it is actually being sent to their free account and being forwarded, their level of frustration increases with every copy received, and they fire off their complaints.

People who make unfounded complaints, like terrorists, are guilty of a crime. No, they don't kill anyone, but they could put legitimate people, who are not spamming, out of business due to their complaints. They are, in point of fact, depriving someone ofrepparttar 132793 right to earn a living, and should be legally liable for any damage they cause.

8 Ways To Defend Yourself From False Spam Complaints

Written by John Colanzi

No matter how careful you are, you are always open to false spam complaints.

You can get upset or you can take more proactive measures to prepare yourself.

Don't rely onrepparttar fact that you are innocent.

Your innocence or guilt usually has no bearing onrepparttar 132776 outcome.

It's no comfort knowing you are innocent, if your site is shut down or you lose your mailing list.

There are some simple steps you can take to protect your business.

1. Find out your ISP's spam policy.

Some providers will close your account onrepparttar 132777 first complaint proven or unproven. If this is your providers policy, look for one that will takerepparttar 132778 time to investigate.

It's too late once your account has been closed.

2. Use a marketer friendly list service to host your opt in list.

Fellow marketers usually know how rampant false complaints are and won't shut down your list without hearing your side ofrepparttar 132779 issue.

3. Back up your list daily.

It takes time and effort to build a solid list. Don't let it disappear overnight.

4. Make sure your web sites are hosted by services that will let you explain your side ofrepparttar 132780 story, before they shut you down.

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