New Realities for E-Mail Marketing
Spam e-mail is no longer mild irritant it once was – it’s clogging corporate networks and ISP mail servers and has become a real productivity drain, forcing corporate and consumer e-mail users to spend 20-30 minutes a day dealing with this deluge of junk! According to recent figures, unsolicited bulk e-mail now makes up to 36% of all e-mail, up from under 8% just over a year ago. And, what’s worse, more and more legitimate e-mail is not getting through to recipients due to Spam filtering taking place via ISPs and/or corporate networks.
Opt-in E-Mail Marketing 30K foot Picture
Opt-in e-mail marketing is clearly losing some of its effectiveness as a viable marketing tool much to consternation of those of us who have been advocating its effectiveness for years! This is not to say opt-in e-mail isn’t a viable way to market goods and services – but ROI (read response rates) is heading south quickly and needs to be considered when assessing viability of this marketing process, as response rates have dropped on average from 10-20% to 3-10%.
However, opt-in e-mail is not disappearing off marketing horizons – Forrester forecasts spending on e-mail marketing will grow from $1.3B (USD) in 2001 to $6.8B in 2006 and Jupiter Media Metrix is even more optimistic, forecasting growth rates from $1B in 2001 to $9.4B in 2006. But, there is a dark undercurrent to these numbers that is fueling market growth and driving down response rates – some opt-in agencies, brokers and media representatives are “flogging” lists by overselling them – so caveat emptor.
Five Offsetting Marketing Strategies