Mystery Shopper 007Written by Jon Castle
Living a Double Life as a Mystery ShopperAs a mystery shopper you are kind of like a spy. Just as James Bond gets briefed on his next top-secret assignment at some high-tech cave complex beneath a tropical island, you mystery shopper are briefed in advance over telephone or emailed at your own secret location—your home. While James Bond gets shot at, you get free mugs of beer placed in your hand, steak put on your plate, and you have to deal with several more hazards that come with job--like dodging golf balls while teeing off on an 18-hole golf course. That’s because your job as a mystery shopper is to shop. That’s best part about being a mystery shopper--companies will pay you to buy their products and services. Imagine getting a back massage as part of your job. Sounds like tough work doesn’t it? Attentive companies are hiring mystery shoppers to get an impartial consumer evaluation on quality of their customer service. Customer service is arguably most important factor contributing to a company’s continued success. Every business has customers and if these customers aren’t satisfied they can easily take their money somewhere else. There are several ways a company can screw up when it comes to customer service. A mystery shopper can inform a company about current business practices that might need adjustment or about employees whose attitudes need an even bigger adjustment. Companies use this feedback to improve overall customer experience. If you would like to mystery shop you have to be prepared to write a small evaluation report or complete a survey that grades level of customer service you received from your client companies. In regards to that, you better have a decent memory and pay good attention to detail. You’re probably not going to be allowed on job with a laptop or a giant note pad and pencil. You will have to leave your, “I’m a Paid Mystery Shopper” t-shirt at home as well. Remember, as a mystery shopper, you are going in undercover.
| | Exam Guides One - 5 Great Tips To Improve Your StrategyWritten by Michael Smoke
In order to do well on a exam, you must first have a good knowledge of information that is being examined. But, aside that, you must have a good strategy for taking exam. This allows you to show what you know. This exam guide gives you some tips that will help you make a good strategy:Directions Test direction are very important, so read them carefully. Ask your teacher to explain any test direction that you do not understand. A good score on exam is achieved only by following directions. If you don't follow directions, you won't be able to demonstrate what you know. Examine Examine entire test in order to see how much you have to do, because, only by knowing it all you can break it down into parts more manageable for you. Time Once you are done with test examination, it's time for you to decide how much time you will spend on each item. If an item has different points, plan to spend most time on items that count for most points. A good planning of your time is especially important for essay test where you have to avoid spending too much time on one item and leave little time for other test items. Easiest First
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