No one can deny that sales closing techniques are absolutely vital in face-to-face selling. But often, people ask me if they can apply my powerful closing techniques to online marketing. My answer is an unequivocal, "Yes!" Of course, there are some closing techniques that are more applicable to
Web than others -- but I'll show you magical closing secrets that can dramatically increase your web sales, and rapidly increase your online income. This works best on direct response websites - i.e., those that focus on getting an immediate response in
form of an order or lead.
Before we get started, I must emphasize that much of
sale is made in
presentation. The close is largely determined by how well you've presented
product to
prospect. Your objective, then, is to take
prospect smoothly past
point of closing, making it easy for him or her to come to a buying decision. You can accomplish this with
strategic use of questions.
The All-Important Opening Question
When you're selling online, you don't have
benefit of interacting with your prospect
way you would in face-to-face selling. Therefore,
first thing you say in your web copy has to be something that breaks preoccupation, grabs attention, and points to
result or benefit of
your product.
At any given moment, your prospect's mind is preoccupied with dozens of things. Therefore, a well-crafted question will cause
prospect's thinking to be directed to what you have to say.
Your opening question must be aimed at something that is relevant and important, and at something that your prospect needs or wants. What do sales managers, for instance, sit around and think about all day long? Increasing sales! Therefore, if your target market consists of sales managers, here's an example of a question you can use as a headline or as
first part of your copy: "How would you like to see a method that would enable you to increase your sales by 20% to 30% over
next 12 months?"
When you ask such a question,
first thing that pops into
mind of
prospect should be, "What is it?" - whereupon you've captured his or her attention, and you can then begin to articulate how your product or service can solve
need posed by
question.
Plan your opening question carefully. If your opening question fails to break your prospect's preoccupation and grab his attention, he will click away before giving you
opportunity to present your product or service.
Questions That Keep Them Involved