Micromanagers

Written by Richard Lowe


Have you ever worked for a boss who had to watch your every move? Someone who scheduled countless meetings which involved dozens (or more) people? A "manager" who always seemed to want to do your job for you, or, worse, who always knew what was wrong and didn't hesitate to let you know? What aboutrepparttar manager who has to approve every dollar you spend, even small things like staplers?

These are micro managers, and they are one ofrepparttar 106211 worst things that can happen to an organization. A micro manager can start with an excellent team of incredible producers and change them into a useless group of disorganized, unmotivated, complainers.

I've worked for micro managers before and it's always been a miserable experience. One was a man named Gary. This "manager" wasrepparttar 106212 owner ofrepparttar 106213 company, and seemed to always be hovering over my shoulder, demanding to know what I was doing and making "suggestions", giving orders and sometimes just jumping in and doingrepparttar 106214 work himself.

Working for Gary was one ofrepparttar 106215 most miserable experiences of my career, especially because his micro managing tendencies got worse as time went on. He would show up at client meetings totally unprepared, make comments at meetings that had nothing to do with anything, and had to approve every penny of expenditure.

Worse yet, when something went wrong it was funny how no one was responsible, lest of all him. He would just jump in and "fix it" (usually making it worse) and have this air about himself silently saying "I knew I couldn't trust you guys".

His "know it all" attitude cost us at least one major client and several contracts. Those of us who worked for him (and it was clear that we worked for him) were afraid to make any mistake lest it be driven intorepparttar 106216 ground, and dreadedrepparttar 106217 days when he decided he "had to take a look at what we were doing" to "be sure we were doing it right".

Sigh. Finally I wised up and moved elsewhere. I learned that trying to work with a micro manager is a futile waste of time - there is no such thing as "working with them" and they do not even understandrepparttar 106218 concept.

So what arerepparttar 106219 signs of a micro manager?

Constantly checking up on your team members - The micro manager has a need to be behind everyone's back at all times. He or she wants to know what their team mates are doing at all times, and will correct evenrepparttar 106220 smallest thing without hesitation. Micro managers tend to hover around their team members, making sure that everything is "done right".

A good manager hires and trains people such that they are intelligent and motivated enough to get their jobs done. There is virtually never a need to treat people like robots - treat them like intelligent human beings.

Demanding to be a part of all meetings involving your team members - Micro managers insist on being part of every meeting, no matter how unimportant, so they can be sure they can control what's happening. In those meetings, you can count on a barrage of constant comments, questions and orders from this manager onrepparttar 106221 most trivial of subjects.

Better managers understand that they have team members who know what they are doing and allow them to do what is necessary without a constant need to know every detail. It's surprising sometimes, but most people want to do a good job and will thrive if givenrepparttar 106222 opportunity.

Constantly scheduling meetings to "know what's going on" - Not only doesrepparttar 106223 micro manager want to be a part of every single meeting, he wants to schedule lots and lots of meetings. This gives him plenty of opportunities to correct all ofrepparttar 106224 issues "before they become problems".

Perhapsrepparttar 106225 most unneeded and useless type of meeting isrepparttar 106226 "weekly status meeting" which involves all ofrepparttar 106227 members of a team. Good managers communicate so well with their team members that they always know what's going on and thus do not need these types of status meetings at all. When they do have them,repparttar 106228 purpose is more to let their team members know what's happening instead ofrepparttar 106229 other way around.

Inviting lots of people to meetings which are scheduled often - Micro managers usually have no idea what they are doing, and thus don't know who needs to be at a meeting. Thus, they tend to invite everyone on their teams, and anyone else that they think might want to be involved.

Virtually all meetings are unnecessary, and most people invited to those meetings which are important do not need to be there. Good managers understand this and thus limit their meetings to those that are necessary. They also only invite those people who actually have contributions to make or who really need to know what's going on.

Motivating Employees

Written by Richard Lowe


I've been to many, many seminars on management and supervision. I've read hundreds of books and talked with more people than I care to admit. For many years, I searched forrepparttar answer torepparttar 106210 question: "What motivates employees?"

All of these people, books, magazines, articles and courses had many bits of advice and so-called "facts". Many managers seemed to believe employees are greedy SOB's, wanting only money and vacation time. Others believe it's one minute pats onrepparttar 106211 back that keeps people going and still others don't thinkrepparttar 106212 question is important at all.

None of them had anything close torepparttar 106213 answer. In fact, virtually all of these so-called experts were looking in entirelyrepparttar 106214 wrong place. They were almost unanimous in their belief thatrepparttar 106215 company was "king" and doled out rewards and niceties like some benevolent god (or goddess). The company was king andrepparttar 106216 employees were subservient.

Hogwash.

One day I looked around my own office and gazed on my own people, and realizedrepparttar 106217 answer was much closer to home than I had imagined. In fact,repparttar 106218 answer was staring me straight in repparttar 106219 face.

My people are highly motivated, they out-produce anyone else that I could compare them to, and they always come through when they are needed. In fact, I've never seen a group of more highly motivated people anywhere.

So what arerepparttar 106220 secrets? After much thought, here are some of repparttar 106221 things I've realized that a true manager, a real leader, does in order to build and maintain an incredibly motivated group of people.

Stay in communication - Believe it or not,repparttar 106222 number one thing that motivates people to work is not money or time off or anything like that. No, it's something much more simple, and something totally free.

Just keep communicating with them. Talk to them openly and honestly. Discuss their goals and objectives, and your thoughts on how they should build their careers. Don't hide problems in repparttar 106223 workplace - talk about them. Tell them how they fit into repparttar 106224 organization, and discuss their performance.

By communicating you show them how they fit in, tell them what they can do to help, and explain how they can achieve their own goals. They will learn what you expect and dislike, and will fit better intorepparttar 106225 organization.

Most important of all, your employees will feel comfortable with you andrepparttar 106226 organization, and as long as you are honest they will be more willing to follow your directions.

Keep your word - I had a boss once, named Gary, who made many promises. He said he wanted to create a big company. At that time we needed to "tough it out", but he'd be sure to see that we got our reward whenrepparttar 106227 time was right. Whenrepparttar 106228 company got bigger and more profitable, we'd all see more money. Gary said he would be sure we all receivedrepparttar 106229 proper rewards for our hard work.

Sigh. I was young and dumb and believed (hook, line and sinker) repparttar 106230 lies of this man, my old boss. I worked long hours (60 to 80 per week) and sacrificed virtually everything for a half dozen years of my life (if a person lives to 60 a half dozen years is 10% of his life) forrepparttar 106231 dream.

One time I worked myself almost to death, doing an incredible job of analyzing a client's needs, writing up an awesome proposal, and actually getting them to signrepparttar 106232 contract. The most embarrassing thing was I kept having to apologize for Gary - he was not impressing them at all. But they believed in me and signedrepparttar 106233 contract because I wasrepparttar 106234 one who presented it.

Now, I wasrepparttar 106235 VP of consulting, not a salesman. Selling was Gary's job, but he lost this contract fromrepparttar 106236 get-go. He was completely incapable of making that sale. Yet, when I approached him for a small piece ofrepparttar 106237 pie (I just wanted 1%), he said "no". He explained I was paid a salary and thus was not entitled to more compensation. The fact that I was not a salesman,repparttar 106238 fact that I did his job,repparttar 106239 fact that I put in a month of 90 hour weeks - none of that was important to Gary.

I learned at that time thatrepparttar 106240 word of this "man" was worthrepparttar 106241 paper it was written on (it was an oral agreement).

And I learnedrepparttar 106242 most important lesson of my life: keep your word. It does not matter what it costs, if you make a promise, then you keep it. If you believe there is a chance you cannot keep your word, then don't make it (or make it clear it is dependent on something else).

Keeping you word is highly motivating to your employees. Not keeping your word will cause them to look elsewhere (which is what I did). This is a direct cause and effect relationship.

Fairness - Want to destroy your organization and totally demoralize your people? Just be unfair with them. Treat people unequally and they will quickly turn against you. At best, they will be unwilling to take necessary risks and will work hard to "cover their behinds" instead of doing what's important - their jobs.

Onrepparttar 106243 other hand, if you are fair you will find them to be willing to work as hard as you want. They will gorepparttar 106244 extra mile for you and your company.

Fairness means thanking them when they have done a good job, and disciplining when necessary. Treat people with respect and give them what they are due.

Onrepparttar 106245 other hand, slackers and people who are malicious need to be treated withrepparttar 106246 appropriate harshness. Don't ever put up with anything butrepparttar 106247 best that people are capable of.

Remember Richard's rule - an organization will fall torepparttar 106248 level of mediocrity and foulness that it's members will tolerate. If you tolerate none, you will have none. Period.

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