MEETINGS, BLOODY MEETINGS (reprinted from February 1998 issue of Channel Magazine)How do you keep your most talented employees, staff, board members, or association members focused and motivated in meetings, let alone motivating them to attend? The question has frustrated most of us.
Meetings consume ever greater amounts of time, money and energy. Think of last meeting you attended. Was it best use of everyone’s time? Did you walk out with a sense of exhilaration and a clear set of actions and decisions? Or, did you wonder why you even bothered to attend?
People need to feel valued and that they are making a difference not only in their work, but in way they spend their time. Do you know what each of your people want and find most important? Do your meetings reflect needs of people involved? A recent study found that people want to be part of a worthwhile enterprise, be influential in decision-making, and create and contribute to mutually agreed upon objectives. Meetings can be opportunity for this to happen.
These check lists may help you provide more meaningful forums.
Before meeting:
1. Is time invested worth cost? 2. Are key people able to attend? (if not, reschedule) 3. Did you inform all participants of outcomes, objectives, and agenda? 4. Did you handle logistics: meeting room, handouts, audio & visual needs, markers, equipment, etc.
During meeting:
1. State and agree to specific outcomes or objectives. 2. Display an agreed upon agenda. Items can have time allotments. 3. Agree on ground rules such as:
•start and end on time •no side conversations •respect all input •equal participation •focus on agenda •come prepared 4. Agree on meeting roles such as:
•facilitator: assists group unobtrusively to focus on accomplishing given task, helps balance content and process issues, supports ground rules, and brings closure. •recorder: writes down in full view of group (flip chart, white board) their key ideas. Records important issues not on agenda on a “parking lot” chart.
Keeps a separate chart for actions and key decisions.
•time keeper: keeps time and gives periodic warnings. •participants: take responsibility for full participation, focus on agenda, honor ground rules.
5. Meeting evaluation:
Dedicate a few minutes before closure of each meeting to ask:
•Did we accomplish our desired outcomes? (if not, why not?) •Did we keep focused and productive? •What worked best in this meeting? •What could we improve next time? •Was this meeting best use of everyone’s time?