Maximizing Email Security ROI: Stop Spam and Save!

Written by CipherTrust

This isrepparttar first of a five-part series on Maximizing Email Security ROI

Inrepparttar 109504 realm of email security threats,repparttar 109505 costs of spam are relatively easy to recognize. Although most organizations rarely, if ever, takerepparttar 109506 time to calculate their spam costs, they can easily account forrepparttar 109507 losses caused by spam with regards to employee productivity, consumption of IT resources and help desk costs. Harder to measure arerepparttar 109508 less obvious, and potentially catastrophic, costs incurred through legal liabilities and damage to an organization’s reputation that can be caused by an ineffective spam filtering technology.

Spam is much more than a nuisance—it costs corporations in both money and human resources. Understanding your exposure and taking steps to mitigaterepparttar 109509 problem not only saves capital, it can also help lower your exposure to costly litigation and damage to your company’s well earned reputation.

Lost Productivity

Each spam message that makes its way past your organization’s gateway costsrepparttar 109510 company money. The actual cost of each individual message is miniscule, but with an estimated 80% of all e-mail messages qualifying as spam,repparttar 109511 constant flood of unwanted messages is of grave concern.

How much time do employees spend dealing with spam, and how much does it cost you? Ferris Group estimates thatrepparttar 109512 average employee spends 30 minutes each day dealing with spam, equating to 115 hours per employee, per year. Based on interviews with 82 Fortune 500 companies, Nucleus Research claimsrepparttar 109513 average annual cost per employee of dealing with spam is now $1,934. While your costs will vary, it is safe to assume that if you don’t have an effective spam filter, you are wasting thousands of dollars per employee per year to manage spam.

IT Resources Consumed

The costs of spam don’t stop withrepparttar 109514 employee. According to CIO Magazine, “costs include additional e-mail and networking equipment to maintain e-mail service quality, bandwidth costs from unwanted spam data across Internet links, andrepparttar 109515 staff costs to maintain and administer these additional loads.”

Help Desk Cost

The ongoing barrage of spam generates increased calls to corporate help desks due to complaints and technical problems related to bad files, missing information, messages deleted by mistake and virus outbreaks. When a message is erroneously deleted as spam, Help Desk personnel are generally required to search through system backups to retrieverepparttar 109516 missing email. Viruses and worms, frequently delivered via spam messages, also wreak havoc onrepparttar 109517 Help Desk as users call in for help restoring files and updating signatures. In addition, complaints from angry users tie up resources that could be spent on other issues.

Maximizing Email Security ROI: Part II - Stop Viruses Before They Stop You

Written by CipherTrust

This isrepparttar second of a five-part series on Maximizing Email Security ROI.

Acrossrepparttar 109503 spectrum of information security risks, most casual users understandrepparttar 109504 dangers posed by viruses and worms. Network administrators have even more reason to fear a virus attack, as a successful assault can cripple corporate networks for days. The lasting damage, however, is much more difficult to determine with precision, asrepparttar 109505 residual financial impact of a virus infection extends long afterrepparttar 109506 actual attack is over. Lost employee productivity, consumption of IT and Help Desk resources andrepparttar 109507 potential for lost data can all exponentially increaserepparttar 109508 hard costs of a virus attack on an enterprise.

The recent proliferation of new “Zero-Day” virus attacks such asrepparttar 109509 May 2004 Sasser worm, which raced acrossrepparttar 109510 world in minutes and caused $3.5 billion in damages, has once again brought virus protection torepparttar 109511 forefront ofrepparttar 109512 collective consciences of network administrators and CIOs. Quantifyingrepparttar 109513 risks posed by viruses and worms to CEOs and CFOs to justify expenditures on network security, however, can be a real challenge. This week,repparttar 109514 second installment in The IronMail Insider’s five-part series on maximizing email security ROI will shed some light on how to accurately calculaterepparttar 109515 potential for loss due to virus attack, and more importantly, how to explain that potential torepparttar 109516 controller ofrepparttar 109517 corporate purse strings.

Lost Employee Productivity

Now that email isrepparttar 109518 undisputable primary communication method for most organizations,repparttar 109519 loss of email due to attack can severely affect enterprise operations. Beyondrepparttar 109520 immediate financial expenses involved in restoringrepparttar 109521 network, an attack on your enterprise email system also directly results in countless lost work hours for employees for as long asrepparttar 109522 network remains inoperable. In addition, time spent by end users contacting help desk resources, waiting for infected workstations and servers to be cleaned, and installing patches and updates will negatively impactrepparttar 109523 company’s bottom line untilrepparttar 109524 last workstation has been cleaned andrepparttar 109525 last user has returned to productivity.

Consumption of IT and Help Desk Resources

Bandwidth consumed byrepparttar 109526 spread of a virus or worm slows network speed to a crawl or shutsrepparttar 109527 entire network down at once, and infected workstations frequently lock up due torepparttar 109528 processing power consumed byrepparttar 109529 virus. Afterrepparttar 109530 attack, Help Desk employees spend days and weeks cleaning individual workstations, repairing servers and applying patches inrepparttar 109531 hopes that another attack can be avoided, when they should be available to end-users to solve more mundane issues.

Attacks that take down entire networks cause exponentially higher levels of lost productivity than those that take down only individual workstations. According to The Computer Virus Prevalence Survey, in 2003 almost a third of businesses worldwide had suffered a virus "disaster," defined as 25 or more computers infected by a single virus inrepparttar 109532 same incident, costing an average of almost $100,000 to clean up each time. More than three quarters suffered outages that caused a loss of productivity, and two thirds indicated that a major effect of an attack was to make a PC inaccessible.

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