Master the Art of Communication. Part 1 of 2- Using Your Passion To Make A Connection

Written by Carole Nicolaides


by Carole Nicolaides © 2002 All Rights Reserved http://www.progressiveleadership.com

One skill that we should all develop further is effective communication. Communicating clearly to your employees, co-workers, friends, and family is a critical part of your success and your ability to improverepparttar conditions you live and work in. Many people think that great communicators are born, not made. They think that some people are just naturally good speakers and motivators, and thatrepparttar 106458 rest of us are just destined to sit and follow those few charismatics. However,repparttar 106459 contrary is true.

The key here is to discover what is fulfilling from your heart and noticerepparttar 106460 difference in your communication. There are several ways to better your communication with people, by listening more actively, adjusting your behavioral style to other peoples’ styles, and communicating in a way that people will listen to you. All these things are essential if you want to excel in life, but they are justrepparttar 106461 mechanics of effective communication.

I want to introduce a new way of communicating that comes straight fromrepparttar 106462 heart, causes people to want to listen to you, and also attracts them like bees. Your message torepparttar 106463 world is so clear that people “get it” instantaneously. As a result, you attract your target audience and opportunities that you want to pursue.

A few years ago, I attended a major conference and one ofrepparttar 106464 speakers movedrepparttar 106465 whole audience by talking about a subject. The subject, in and of itself, was basically boring. Yet he was so passionate that he mesmerized his audience, helping each of us draw closer to his content and ideas. As a result many people were moved and offered their help to him. The lesson that I learned from this experience is that “Communication is about Connection” and without that your words are merely noise.

Now taking this a step further, once you are passionate about what you do, and you live and work with your values, communicating becomes much easier. You will be surprised at how much easierrepparttar 106466 words come once you speak from your heart. You will be ready to deliver presentations on evenrepparttar 106467 most difficult subjects in such a way that everybody will “get it.”

Have you ever listened to peoples’ one-minute introductions? Personally, I hear a lot of “elevator speeches” and after a minute I still do not understand what some people do for a living. Yes, most ofrepparttar 106468 people userepparttar 106469 most eloquent words they can find plus allrepparttar 106470 business jargon of their industry, but what do they really achieve? Personally, only confusion on my part. And then someone comes along with a big smile, enthusiasm in her voice and says something in simple English that an eight year old would understand. What a difference! I believe that once you are crystal clear about what your gifts are thenrepparttar 106471 right words come very easily.

800 Numbers

Written by Bob Osgoodby


Much has been written aboutrepparttar value of 800 numbers. Basically, an 800 number is like calling someone collect, since they pay forrepparttar 106457 call instead of you. Does an 800 number increaserepparttar 106458 chances of making a sale? Let's explore this a bit.

Suppose you read an advertisement, or visit a web site that lists an 800 number where you can get more information. Many times you get a "canned" spiel which, if you bother to listen torepparttar 106459 whole thing, asks for your number so they can return your call. At that point, many people simply hang up as they don't want to give out their private number. The last thing they want is to be put on another telemarketing list. This tactic is used extensively in network marketing. Does it work? The jury is still out on this one.

Some make you fight your way through a maze of options - press 1 for this, 2 for that, and so on. Some don't even giverepparttar 106460 option of talking with a live person. If you don't select one it simply startsrepparttar 106461 option selection process again. - The jury is in on this one. The owner of this 800 number will pay for a lot of calls, that simply frustraterepparttar 106462 caller and will never result in a sale. What a waste!

If you're lucky, you get a real person who answersrepparttar 106463 phone, and who can help. Now let's switchrepparttar 106464 focus here a bit, and make believe you arerepparttar 106465 person who answers. Isrepparttar 106466 caller a serious prospect, a bored teenager with nothing better to do, or what they refer to inrepparttar 106467 automotive trade as a "tire kicker?

Trying to determine if they are a serious prospect is a challenge. If they are, you might makerepparttar 106468 sale. If they aren't however, how do you gracefully endrepparttar 106469 conversation? Many small businesses are a "one horse" shop, withoutrepparttar 106470 staff, and equipment necessary to handle multiple calls. Every minute you are onrepparttar 106471 phone, with someone who is not a serious prospect, is not only wasting your time, but may cost you another customer, who can't get through becauserepparttar 106472 line is busy.

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