Ten reasons why online surveys are
future of marketing Customers are tough cookies. They’re extremely media aware and increasingly cynical – it’s a clever marketeer who can get under their skin.Online surveys reinvent
traditional format and offer a unique way of interaction – all
benefits of
internet without
programming. Here are ten reasons why they may be
silver bullet marketeers’ need, complete with examples supplied by Martin Day, managing director of Survey Galaxy - one of a new breed of websites making online surveys quicker and cheaper
1. It’s cheap as buttons Select
right survey website and creating surveys can be free of any charge and
cost to publish is minimal.
Useful information harvested from surveys can be reused and repackaged in other marketing and PR for use in press outlets making it a very efficient form of information gathering.
2. It’s easy peasy Anyone can develop an online survey. Survey sites allow people who are interested in
benefits of surveys, rather than technicalities, to side-step
required programming skills and create relevant up-to-the-minute surveys,instantly – surveys that are even easier to complete than they are to make.
3. Anyone can play Once
survey is online it’s a simple step to promote it, either through email (with a link enclosed), via a link from a website or referenced by other forms of advertising. Anyone who has
link can be connected instantly to
survey, at a time that’s convenient to them, 24x7.
4. We’ve all got an opinion – and we like to give it
Customers like surveys – they’re not seen as spam, but as an empowering opportunity to make their voice heard and a chance to have an impact on a brand. They can be particularly good for broaching sensitive subjects with concerned employees; a survey asking a workforce on their opinion of change allows
key issues to be raised in a positive way and encourages employee participation. Online surveys allow
message to reach each individual and invite feedback in a manageable form.
5. Get inside their heads You can lead a customer to an advertisement but you can’t make them think. Surveys actively engage
respondents, who think about
question before giving their response
6. Beautiful relationships start here It needn’t all end at
end of
survey – while you have their attention and are in
mood you can ask if they want to sign up for more information or a regular newsletter – making
most of
window when you have their interest.
7. If you like this, you’ll love… Perhaps one of
strongest elements in a survey is
ability to make inspired or useful connections instantly to other areas. By including links within
survey to websites that offer detailed information you are able to reinforce
marketing message.