Making Communication Effective: 4 Language FiltersWritten by Steve Brunkhorst
This article may be reprinted on your website or in your opt-in newsletter or ezine. It may be reprinted unchanged with inclusion of author's statement of copyright, resource information, and website links in clickable hyperlinked format. ------------------------- Making Communication Effective: 4 Language Filters By Steve Brunkhorst http://AchieveEzine.com Language is a challenging way to communicate. It allows us to share our thoughts and feelings by describing our personal views of reality. Yet language is not reality. It is merely a limited system of symbols, signals, sounds, or gestures that belong to a specific culture or group. It only describes a personal map of actual territory. We might have a great message to share. Yet there are other important factors to consider if we want to make our communication effective. In addition to content of our messages, language conveys feelings. Our voices are colored with emotion and attitude. Add subtle nuances of pitch and loudness, intonation, rate, facial expression and posture. Now we have a complex pattern of behavior with power to influence our listeners. Without those additional nuances available in writing, selection of words and sentences must do all work. They must be chosen carefully. Whether our messages are spoken or written, job is still unfinished. Our language must pass through filters of emotion, culture, situational context, and personal beliefs. These filters will influence listener’s perception and interpretation of our message resulting in either acceptance or rejection of our ideas. 1. Emotion: Our listeners may be joyful, anxious, upset, expectant, excited, or in any emotional state. Their emotional state will influence their reaction to our message. An upset individual will not be ready to receive new ideas. On other hand, someone who is looking forward to hearing what we have to say will accept our ideas if we present them well. 2. Culture: An individual’s personal history, country of origin and upbringing will influence their worldview. Their language may not contain words and concepts that ours does. These people will interpret our messages differently than someone with our own background. They may not understand many of our views. When formulating our messages, we must take care to respect cultures, customs, and histories that are different from our own.
| | Burn Your Own PathWritten by Tamara Jong
On September 22nd, 1904, Ellen Church was born and history changed. Her career path would steer her twenty-six years later, May 15th, 1930, into Airline industry. Before that eventful day, people were reluctant to fly and felt that air travel was unsafe. Enter Ellen Church; a registered nurse with love of flying. Originally vying for a pilot position, she refused to take no for an answer. She convinced Steve Stimpson of Boeing Air Transport to take her on in a newly created position of an Airline Stewardess. No big deal? She was first Airline Stewardess, ever. Her place was to ease passengers fear by having a nurse by their side. Stimpson agreed to hire eight other nurses and history was made.Inspiring, bold, proactive and persistent. Ellen Church turned a no into a yes. She made a place for herself in that organization. What was her secret and how does it relate to your job search? A job search is much same. You need to be different in your approach but be prepared to hear no and have a few doors shut in your face. Learn from that opportunity and come up with a new game plan. She didn’t back down, but found another way. Research. Research. Research. This cannot be stressed enough. Why would a company want to hire you when you haven’t given any thought to it’s core values and business? Isn’t this what we dislike in Telemarketers who read to us from a script verbatim and expect us to buy into it? Many companies have websites with a plethora of information on what they do, their mission and what their people are like. Check out local papers and business section. Often there will be name-dropping of important decision making executives. Scan web for information. You can get a potential foot in door if you prepare properly.
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