What is web site monitoring all about? Here is Carl's story:
Carl returned to office after a tough day of negotiations. He still was not sure if crucial deal was on or off, but dinner would soon be waiting and he had just enough time left to check his emails and his phone messages.
He had twelve phone messages, every one of them urgent. Too late to call back right away; that would have to wait for morning.
His inbox held that familiar email report from his website monitoring service. He smiled. As usual, there were no error alerts. That's what he liked to see -- his website still performing well.
He looked carefully at report. All forms were functioning. The shopping cart, too. Password protection was functioning. At least he did not have to worry about his web site this evening.
There were still some download speed issues reported by the new Hong Kong monitoring station. He made a mental note to raise issue with his web host contact in morning.
Just as he was putting on his jacket to leave, his cell phone rang.
A few minutes later, he called his wife. "Hi Ruby. How's dinner doing?"
"Great, Carl. You'll be home soon?"
"I was just about to leave when my cell phone rang. It was website monitoring service calling. It seems web site went down. They were reporting from London."