Hey, I'm just like you! I absolutely go spastic over these unwanted, bothersome calls—at least I used to!
Here is how I've learned to make lemonade out of these lemons: It is FUN, so EASY, and you just about have a captive audience, as they really don't know where you're going, and they will listen to you!
The first one I ever did went like this:
The gal said, "May I speak to Mary Wilkey, please?" "This is she."
"This is Darla from Eagle blah-blah-blah . . . "
I cut her off and said, "Hi, how are you today?"
She, of course, said "Just great—how are you?"
"Oh, I'm so glad you asked. No one cares much these days. To tell you truth, I'm really having a lot of problems—my arthritis is acting up, my eyelashes hurt, and to top it all off, my dog just died!"
She reacted, "Oh, I'm so sorry to hear that!"
"Yes, well—things will get better, I'm sure—what company did you say you're with? Could you spell that, please?"
She did, and I asked where company was located, and she said Denver and Atlanta. I asked where she was calling from, she said Atlanta, and I asked if she was from Atlanta, and she said that she moved there from Indianapolis, and I said I used to live there, and my daughter still does, and isn't it a beautiful city, blah, blah.