For instance, consider its application in a key area such as customer service and satisfaction. Do your customers know what good service is? Companies that give poor service hope their customers don't know meaning of good service. Companies that provide excellent service help them find out. Educating customers as well as employees is a key factor in providing service.

There's nothing that makes a company look worse than making excellent customer service centerpiece of a massive advertising campaign when its employees haven't been trained to deliver it. Continuing education is as critical for your customers as it is for your employees.

Customer education goes way beyond simply giving classes in product service and usage. You and your employees should be educating your customer informally, every day, about what makes your products and services worth having.

Online shopping can be a great way to make passive income if you are a stay at home mom or semi retired. If you spend any time at all online, you've probably observed plenty of ads enticing you to earn six figures from comfort of your house. All of these advertisements focus on one key subject - growth of online shopping.

Most of these advertisements are focused on multi-level marketing (M.L.M.) or affiliate systems. Since M.L.M. requires each person involved to get other people involved underneath her or him, it becomes a large number of online ads. M.L.M is unfortunatesly not that reputable but you don't have to involve yourself in area of M.L.M. to take advantage of trend in online shopping.