The "Not So Secret" Secrets of Success © Terri SeymourHave you ever heard of
"secrets of success"? Many times people are trying to sell you these "secrets" for a very high price! Well, in my five years of Internet marketing experience, I haven't learned any "secrets".
These so-called "secrets" are mostly common sense and hard work. We all know these "secrets". We just have to apply them and use them consistently.
"Secret" #1 - People
Dealing with people can be hard, but we all know we must be courteous and professional. You need to accept
fact that you cannot please everybody. When you come across one of these people you cannot please no matter what you do, just deal with them firmly, but courteously and professionally. Not a "secret"!
MOE Motto -Treat people as you would like to be treated!
"Secret" #2 - Passion
We all know that we need to like we do in order to be really successful at it. If you are interested in pets do not start a business dealing with cars! ;-) Building an online business will take a lot of passion to get through
frustration, obstacles, and other difficulties. There will be many times when we will need our passion to get us through! Not a "secret"!
"Secret" #3 - Customer Service
Another "secret" is to treat
customer with respect and courtesy. It will not be easy to deal with difficult customers this way, but it can be done. I have worn down some of
nastiest customers by a continuing campaign of courtesy, politeness and professionalism!
Each time I dealt with this one lady, she was less and less rude and upset and more relaxed and easy to deal with. Eventually, she was thanking me and praising me for being so helpful and nice. Don't be condescending and don't let yourself get upset. Remain calm, yet be firm and respectful. Not a "secret"!
"Secret #4 - Promotion
To build a business, people must know that you and your business exist. Advertising, promotion and networking are how this is done. Set up a promotion schedule and stick with it. Be consistent. This may get tedious at times, but it must be done!