Lessons Learned at the BallparkWritten by Tim Fulton
Lessons Learned at Ballpark Tim FultonI often times receive my best training in customer service in most unlikely situations. My 6-year-old son, Taylor, had been pressuring me for weeks to take him to a baseball game. At time, I was still on strike as a major league baseball fan. Hence, I decided to take him to see local team play in College Baseball Regional Championships. The game was terrific. It had all elements that has made baseball our national pastime: great hitting, exciting fielding, and a late-inning comeback by home team. In fact, home team won game. Taylor thoroughly enjoyed game except for one aspect. He had brought his glove to game just in case a foul ball happened to drift in our direction. With each pitch, he leaned forward in anticipation of snagging a souvenir ball. Unfortunately, not a single ball was hit our way. After final out, we weaved our way out of bleachers toward our car in parking lot. As we reached stadium exit, we passed an elderly stadium attendant. He appeared to be either a university alumnus or maybe just a fan of game who worked to gate to earn a free ticket. As crowd pushed out onto street, old gent stood by exit gate minding his own business. As we walked by, attendant abruptly reached down and grabbed Taylor’s glove hand as if my son was concealing contraband in his mitt. “Son, have you got a baseball in that glove?” he asked suspiciously. Taylor was startled by stranger and replied, “No,” in a soft whisper. At that moment, attendant reached into his pocket, and pulled out a baseball and dropped it into Taylor’s empty glove. “Now you do”, said man, smiling broadly, “Come back and see us again.”
| | What Your Face Reveals About You!Written by Kathy Thompson
Your Face reveals your personality, past,and destiny. The shape of your face revealsyour basic personality. Out of these basic five shapes, there are 25 combinations. Someof us may be a combination and have traits from both shapes. ROUND - Basic motivation is acceptance.(Water) The face and body is round and fleshy. They have luminous, loose, and relaxed features. They are food minded, homebodies. They love people, life, and are happy and cheerful. They are enthusiastic, volunteers, optimistic, entertainers, hosts, generous, sentimental, and procrastinate. SQUARE - Basic motivation is recognition.(earth) The face and body is square in shape. They have large, sharp, strong features. They are fatherly/motherly type. They are freedom lovers, optimistic, love travel, aggressive, ambitious, go-getters, talk too much, successful, organizers, direct, frank, they make things happen. LONG - Basic Motivation varies; money, people, power, recognition, security. The face and body is long and lean. They have smooth, delicate graceful features. They don't like to lose. They are practical, successful, good organizers, dominant, self-centered, competitive, aggressive, active.
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