Keeping Abreast Of Your Domain ...Updates and Keeping Up With It AllWritten by Chuck and Sue DeFiore
Another major complaint that most business owners have is all reading they need to do to keep abreast of what is happening in their business area. Again time management and organization can be a tremendous help.
Be sure to put your reading times in your daily schedule. Schedule a half hour in morning to read at least one article in a magazine.
While having lunch, read updates or small bulletins.
Make a folder in your e-mail program and organize articles and newsletters you wish to read and then schedule time specifically to peruse these articles and newsletters in evening and on weekend. You don't need large blocks of time, half hour, forty-five minutes will do.
How To Get Repeat Business Written by Chuck and Sue DeFiore
A concern for many of participants in survey results was repeat business. One of best ways to get repeat business is to outline what makes YOU want to do business with someone else again, and apply these same questions to your own business. Ask yourself following: Were you clear as to what you wanted or needed? Were all your needs meet based on what you told business you wanted or needed? Were they courteous, friendly? Did you get what you needed in a timely manner? Did they follow-up with you (to see if you were happy with their product or service)? Did you respond to a follow-up?
The kind of questions are going to depend on business or service offered. For example, when we finish a lease purchase deal we send final letters to both tenant/buyer and seller, and tell them it was a pleasure doing business with them, we wish them best, and we would appreciate a short note if they were happy with our services. We include a self addressed stamped envelope for their convenience, and ask them if they know of anyone that could use our services.