How To Pick An IT ConsultantAt some point, most businesses are going to need to have some help from an IT consultant. Maybe your business is small, without many IT resources. Maybe your company is larger, with significant resources in IT already, and just needs a healthy dose of outside perspective. Whatever reason, it can be difficult to choose an IT consultant, especially if you aren't a technical person.
I've heard stories about selecting consultants from all sorts of people. Quite a few have told me heard horror stories about how they wound up with large bills and little or nothing to show for it. Fortunately, it doesn't have to be hard to choose an IT consultant, because I've used knowledge I've accrued to create some guidelines you can use in choosing your IT consultant.
A Contract Programmer or an IT Consultant?
There are quite a few contract programmers out there masquerading as IT consultants. A real IT consultant isn't in business of writing code; rather, he's in business of solving problems, and code just happens to be one of way that he (or she) does it. Conversely, a contract programmer will want you to spell out exactly what kind of program you want him to write. He doesn't solve problems; he just writes code way he's told, and hopes it will fix problem at hand. With a real IT consultant, you wind up with a solution that leaves everyone happy.
Focus on benefits, not technology.
Some IT consultants can get wrapped up in their technology; it's not uncommon to see consultants who specializes in "AS/400 mainframes" or "embedded systems", for example. A real IT consultant, though, focuses on benefiting his client, using whatever technology is necessary, rather than on what technology he's familar with. You want to hire someone that's skilled at solving problems, and that will use technology that's best suited to your business, whatever it may be. You shouldn't have to pick a consultant based on what technology he's familar with; he should be able to take care of almost any technological problem, either by doing work himself or outsourcing to someone in his network of contacts.