We only get one chance to make a first impression. This is very important when soliciting new distributors. We need to have potential distributors perceive us as professionals in our industry.
Knowing first impression we make is a lasting one, why do we insist on answering our phone simply by saying "HELLO?" Most of us just don't think about it. Let's look at a couple alternatives.
If you are an individual, you might choose to answer phone like this:
"Hello. This is Chris Bradford. Thank you for calling. How may I help you today?"
Or, if you are a corporation or other business entity, you might choose to answer phone in this manner:
"Thank you for calling Brande's Dream Team. This is Chris Bradford. How may I help you today?"
With either of these methods, you will be making a truly professional first impression.
What about your answering machine? Does it simply take messages, or do you also use it as a promotional tool? Whoever is calling you wants to speak to you. They will probably leave a message. So you have their attention, for about one minute. If your message is any longer than one minute, they are more likely to hang up on you.
Let's look at a simple sample script.
"Thank you for calling. This is Chris Bradford, distributor of wonderful products and promoter of an exceptional business opportunity. I regret I am unavailable to take your call at moment. However, Your call is very important to me. At sound of tone, please leave me as detailed of a message as possible, and I will return your call within 24 hours."
In this message you accomplished several important things.
1. You thanked them for calling you.
2. You gave them a brief introduction as to what you do.
3. You expressed regret for not taking their call.