An interview with Danny Burke of PC Magic by John WatsonThe casual computer user can afford to play with fire and risk catching a virus but
business user cannot afford to damage his or her business by being careless in this area.
I asked Danny, who sorts out computer problems on a daily basis, what advice he would give to people who are stressed out when their computer is put out of action by a virus or by some similar problem.
He was in a relaxed mood and replied jokingly at first and then got down to business: “I have a method that will guarantee you never catch a virus or have any problems with your computer.”
I played along with this. “What is this amazing method?”
“ Don’t turn it on! “ Danny smiled triumphantly.
He continued: “Computers are inherently insecure and whatever you do, you will, sooner or later, run into problems."
Danny always tells it like it is: "However, there are a number of things you can do on a daily or weekly basis that will considerably reduce your chances of running into trouble. Cut both your hands off or don’t pay your electricity bills."
Having had his fun, Danny came up with
goods.
"Follow a two pronged approach to security. There is prevention and there is cure. Prevention involves avoiding a number of risky actions: Avoid sites like gambling and porn sites that might automatically download adware and other malicious code.
Avoid installing internet utilities like speed boosters, wallpaper changes and other utilities that put programs in
start bar or any other utilities such as toolbars that change internet explorer.
Avoid file swapping networks. If you want to download music, whilst we don’t condone it, you can use these networks for music files (like mp3) but DO NOT share program files (.exe etc) since you will get infected with a virus that way.
Many file share programs also include advertising mechanisms that will interfere with your system and secretly download all sorts of rubbish. Avoid porn sites that you have never heard of. Stick to household names.”
Danny and I had a good laugh at
idea of household names in
porn industry. Neither of us, incidentally, download porn.
"There are also a number of actions a safe computer user should take:
Install a reputable firewall like Zone Alarm. Many companies do a free version for non commercial use so it doesn’t have to cost a lot.
Install anti-virus software. Again there are free ones (www.grisoft.com). Be careful with some of
newer internet security suites as they are large and require top notch hardware to run them properly. If you don’t have modern hardware (younger than 12 months) don’t install these new suites. They will reduce your machine to a crawl.
Delete email from unknown sources and if you use Outlook Express etc. turn on
security features that filter out attachments. Better still use a more secure internet/mail client like Mozilla or Opera.
If you run XP make sure it is getting
regular updates from Microsoft. This facility can be turned on in Control Panel. XP has a built in firewall so make sure this is turned on. Microsoft released
patch for
Sasser worm a week before it hit but a large proportion of people did not apply
patch.
How do you update from Microsoft? Go to Control Panel; click on System and select Auto Update tab. Select
option that automatically updates your machine.
Prevention is MUCH better than cure but most people forget about prevention and so have to cure
problems when they arrive later on”. Curing
problems Danny has to specialize in
cure rather than
prevention since few people will call out and pay a computer expert to teach them prevention! “How do you know you are in trouble? This might sound obvious but sometimes a machine can be infected with viruses and malicious code for weeks without you realizing it.