Increase Your Sales - Accept Credit Cards

Written by Sue and Chuck DeFiore


Many people today simply preferrepparttar convenience of paying by credit card. If you want their business, you must be able to accept their credit-card payments.

In part one of this series we will discuss why you should accept credit cards, andrepparttar 104101 basics of getting merchant status. Part two will deal with objections you might get, which credit cards to accept, andrepparttar 104102 check paying option.

Obtaining merchant status, which allows you to accept credit-card payments, might seem like an unnecessary hassle, especially for those in business whererepparttar 104103 majority of their customers pay by cash or check. But by not accepting credit-card payments, you lose sales. This is especially true if yours is a mail order business, or consulting business. Just look atrepparttar 104104 majority of business today, all of them accept credit cards, and becoming more and more popular allrepparttar 104105 time are debit cards.

As many businesses have found, up to 70 percent of people never mailrepparttar 104106 check, so accepting credit cards is crucial. Whenrepparttar 104107 customer places an order, he’s excited and eager to buy. Faced withrepparttar 104108 prospect of sending a check, waiting for it to clear and then awaiting shipment, his interest is likely to wane. Inrepparttar 104109 meantime, you lose sales.

The Basics of Merchant Status

In order to accept credit cards, you need to work with a bank that will transferrepparttar 104110 money into your account within a day or two ofrepparttar 104111 sale, and then collectrepparttar 104112 money fromrepparttar 104113 customer. In return, you payrepparttar 104114 bank a commission of 1.5 percent to 5 percent for each credit-card transaction; a set, per-transaction fee; and a setup fee. You will also have to pay monthly support or equipment-rental fees for a point-of-sale terminal—the machine used to swiperepparttar 104115 card—depending onrepparttar 104116 contract.

Whatever Happened To Customer 'Service'?

Written by Lorraine Pirihi


Do you rememberrepparttar last time you went into a shop andrepparttar 104100 person 'serving' raced over to you, greeted you with a lovely smile, heaps of enthusiasm and said, "Welcome to our store, what can I help you with today?" And then listened attentively to what you had to say?

Doesn't happen very often does it? In fact, while I was writing this, I couldn't recall when I had experienced it. I'm sure I must have yet it would have been so long ago, I can't remember.

Let me tell you what happened this week…

I belong to a well-known trade exchange which I have found very useful for my business. I wanted to purchase a suitcase from a particular store which usually takes trade dollars. From time-timerepparttar 104101 store will limitrepparttar 104102 use of trade dollars if they have reached their maximum forrepparttar 104103 month. Anyhow I quickly discovered this wasn't going to be my lucky day.

I walked in andrepparttar 104104 assistant who was sitting down behindrepparttar 104105 counter (and remained there), didn't smile. She barely acknowledged me with what looked like a scowl. I had interrupted her reading time. (She was so busy, there was no-one inrepparttar 104106 store). I then politely (yes I can be polite sometimes) asked her if they were accepting trade dollars as I wanted to purchase a suitcase. She turned around torepparttar 104107 owner who was sitting behind her doing some bookwork and repeated my question. The owner stayed seated, didn't look up and told her assistant "No".

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