If you must put MIDI sound files on your page make them so that visitors have to ask to hear file--maybe by pressing "start" button. Apart from fact that visitors may find music objectionable, there's a good chance: 1 they are surfing late at night or early in morning when other people are sleeping; 2 they are listening to radio or a CD and will be irritated when your sound file drowns it; 3 they may even be trying to look busy during a lull at work, and sound could alert boss. You will be MOST unpopular.

I'm sure I'm not only surfer who (unable to reach "stop" button because page is still loading) just bangs on close window box until page goes away. I never return.

Part 4: Text; way it's presented can make or break your page

Sciplus is actually online incarnation of American Science and Surplus, which has been in existence (in some form or other) for most of 20th Century. In 1937, Mr. Al Leubbers was just hanging around Chicago, working for Western Electric. He happened to be an optics buff, so when he noticed that warehouse next door was tossing out large numbers of reject lenses (Ping! Went lightbulb over Al's head) he asked company if he could buy rejects. They told him he could have them if he'd please just *take* them away. Al and his wife Buddy spent next several weeks polishing lenses at kitchen table. They placed an ad in Popular Mechanics, and started unloading them at 10 for $1, and American Lens and Photo was born. The company expanded to embrace general surplus after World War II, and became American Science Center. They officially became American Science and Surplus in early 90s, and have been online since '95. Though they're not a strictly e-business (they have real stores in Chicago, Geneva, and Milwaukee) I think anyone who's serious about having an online presence (especially if you're selling stuff) should take a look at what these cats are up to-because a business dedicated to "discovery and invention...[and] having fun along way," intuitively understands how to build an almost perfect site.

Want to know what their secret formula is? Well, part of it is an inborn, twisted sense of humor, but they're also clever businessmen. Launch your browser, pull up site, and let's take ten-cent educational tour...

1. Navigation: Their first brilliant move? They created a template page, so that all their pages would have a consistent look and feel. When you're cataloging as much information as sciplus, you need to have a template, not only for practicality's sake, but for navigation's sake. They don't make their users re- orient themselves every time they click to a new page. But that's not to say that static is always good. Hit "refresh." Notice anything? That's right. Their featured products rotated. When you first brought up page, you may have seen goo-goo-googly plastic eyes, hex keys and assorted plastic drums. Now you're looking at dino stencils, glass bowls and coffee grinders. They've programmed page to rotate up different products...smart!

They've also put their most important links at top (ordering, sale items, what's new) and then listed everything else on left-hand side of page. Also notice that these side links are broken down into categories: product listings are at very top, and then broken off in a box, we get fun (but less essential) stuff. We have "Help for stymied surpie," "Who is Jarvis?" and "Items flying out door." Below this are links for email updates and a check for users to be sure that site is secure.