INTERVIEWING HELP

Written by CHRISTOPHER


The purpose of an interview is to get to knowrepparttar person behindrepparttar 101500 application form. You cannot just sit down and expect to 'wing it', company research, CV design and interview preparation needs to be done, plus you should prepare yourself mentally forrepparttar 101501 bombardment of probing questions that you will receive.

Duringrepparttar 101502 selection process employers may use several types of interview. The process can be:

1. Carried out by one interviewer once

2. Succession of interviews by different people

3. A panel of people sitting in judgement onrepparttar 101503 candidates

The aims of an interview fromrepparttar 101504 organisation's point of view, is to:

1. Confirm information given inrepparttar 101505 application form

2. Provide candidates with further information aboutrepparttar 101506 company

3. Evaluaterepparttar 101507 suitability of candidates

4. Decide uponrepparttar 101508 most suitable candidate

5. Encouragerepparttar 101509 candidate to takerepparttar 101510 job

Let's be clear fromrepparttar 101511 start; interviewing is very subjective.

Selection interviews tend to be very brief - thirty minutes to an hour is not a long time to get to know someone, give them information and make a judgement. You will need to impress potential employers quickly in order to win additional interviews orrepparttar 101512 job.

Candidates may find these tips useful:

1. When you have an interview, arrive early - at least 15 minutes beforerepparttar 101513 start.

2. Let reception know who you are and ask if you can leave you coat somewhere. The less encumbered you arerepparttar 101514 better.

3. You will be asked to take a seat and wait. Try and userepparttar 101515 time to run through your questions and if you can - try to relax.

4. Read a magazine or chat torepparttar 101516 receptionist - she may have been asked byrepparttar 101517 interviewers to inform them of any negative behaviour, so make a good impression and userepparttar 101518 opportunity to gain as much company information as possible.

When you are invited intorepparttar 101519 office:

Always say "How do you do?" Shakerepparttar 101520 hand using a firm grip - don't crushrepparttar 101521 hand. Don't sit down until invited to do so. Never place personal belongings onrepparttar 101522 interviewer's desk (it is their territory) Sit with your back well intorepparttar 101523 seat - this will prevent you from leaning away fromrepparttar 101524 person or sliding downrepparttar 101525 chair. Never accept a drink - accepting one offersrepparttar 101526 chance of spilling it over yourself. You can always consume a soft drink beforerepparttar 101527 interview. When questioned, always expand on your answers.

Customer Satisfaction

Written by Christopher


When people buy a product or service, what they are buying arerepparttar benefits, value and satisfaction afforded by ownership or consumption.

Customer and consumer satisfaction is based onrepparttar 101499 extent to which their expectations are satisfied throughrepparttar 101500 benefit and value accruing asrepparttar 101501 result of ownership or consumption.

Part of this also concerns ever-increasing expectations: people now expect ever-greater levels of customer service; no quibble money back guarantees; prompt attention to complaints etc. For larger and more considered purchases e.g. cars, computers - people expect enduring and prompt after-sales service, maintenance and repairs when necessary.

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