It is true. You can save a lot of time and money by ordering your next inkjet cartridge online. Today, there are many reputable online printer ink merchants. They sell quality ink cartridges at huge savings. However, before you place an order, there are at least ten very important things you should know about ordering online.

As old saying goes, “An ounce of education is worth a pound of cure.”  When you order online correctly, you’ll reap huge savings in both time and money. If you order from wrong online company, your headache could turn into a migraine.

Here’s list... ten things you should know about ordering your inkjet cartridges online:

Company Information Before you order online, find out how long company has been in business. At a minimum, you want a company that has been around at least 2-3 years. In addition, you should have three ways to contact company:

a. There should be a street address. A physical address is much better than a P.O. Box. b. The company should have a toll free number so you can contact customer service for any questions about your order. c. At a minimum, you should have an email address for contacting sales and support about your specific needs.

Website Information All reputable online merchants go to great efforts to help educate you on exactly what products are available, how you can order them and how you can resolve any problems that may occur with an order. At a minimum, following five informational items should help you:

a. Glossary of terms – The website should provide a list of terminology that is commonly used on site. These words should be listed and defined so that it is very clear to you what they mean. b. FAQ- Frequently Asked Questions will save you a lot of time. These are most commonly asked questions and answers that company receives. They can help you have a clear understanding of what to expect from company. c. Refunds – The Company should clearly state their refund policy. It should explain under what conditions you may receive a refund, exactly what you must do to get a refund and for what period of time a refund is available. d. Exchange – The Company should have an exchange policy. It should clarify what you must do to exchange your order, what company will do and when it will be done. For example, if your account is to be credited, when and how will that take place? e. Cancel Order – If you change your mind and want to cancel your order, you should know how and when this can be done. For example, most companies will allow you to cancel your order before it has been shipped. Once ink cartridges have been shipped, you’ll need to ask for a refund.