Ever thought that this whole technology thing is just too confusing for average person to understand? Ever visited a web site to learn about a new computer product only to leave site muttering, "I don't get it. It's way too complicated?"Well, if you have, you're not alone, and problem may not be of your making. The way I see it, technology marketers on Information Superhighway are spinning their wheels in a morass of jargon and hype. The result? A phenomenal tendency to say much and communicate little. When these Marketer Persons put pen to paper, or fingers to keyboard, who *^&* knows what they're talking about? Not me, and certainly not end user, person who might actually want to buy product, if they knew what it was and what it cost and how they might use it
For example, after spending ten minutes trying to interpret a press release that somebody sent me, I gave up in despair and went to company's Web site, where, it was promised, full details would be provided. What did I find? You guessed it. After clicking my way through several pages of slowly downloading Web files, only thing I knew for sure was name of owner of company and fact that they were launching a wonderful new "solution" that they believed would solve somebody's problem. But who's problem? And how? Don't ask me. How much does it cost? That's top secret information, apparently. How do I buy it, supposing for some perverted reason I wanted to purchase a mystery product? Classified information.
Here's a tip, gratis, for all you people who are trying to promote, sell or market technology related products. FORGET THE JARGON AND DESCRIBE YOUR PRODUCT IN A WAY THAT EVEN AUNT MABLE COULD UNDERSTAND! Because just maybe Aunt Mable might buy it if you lost spin and told her exactly what it is you've got for sale.
Let me give you an example. Wade through today's collection of junk mail. Do you see anything from McDonalds inviting you to phone them and ask for details about their proprietary, integrated nutritional solution, developed in-house and designed to accommodate your daily basal metabolic requirements for dietary supplements? My guess is you won't find that. You will find information about their HAMBURGERS AND FRIES. You'll even find prices mentioned right up front for whole world to see.
This unusual approach, which involves actually stating what it is you are selling, and how much it costs, and how a person can order it, has apparently worked well for outfits like McDonalds, and GAP and Ford and other big names in retail sales. How about giving it a try in technology industry as well?