====================================================== How to create a lifetime commissions affiliate programChristopher Pearce, http://LifetimeCommissions.com ======================================================
Affiliate programs are a great way of marketing online. You pay only for
results you get - if someone referred to your site makes a purchase.
But if you want to make a really strong affiliate program, with adoring-sales-machines for affiliates, it must be VERY attractive to affiliates.
The best way to do that is to offer lifetime commissions. That means you pay commissions on EVERY purchase a referred customer makes, not just on
first purchase.
If you pay commissions for every purchase that your referred customers make, you offer your affiliates
chance to earn a lot more money than they otherwise would.
That will strongly motivate your smarter affiliates to work harder and be creative, and that is EXACTLY what you want them to do.
There are lots of things that make an affiliate program great, but one of
most important is reliable tracking.
============================== The magic ingredient: Tracking ==============================
If an affiliate sends you a customer,
affiliate must earn a commission when that customer makes a purchase.
You would not have that customer if
affiliate had not referred them, so
affiliate deserves to be rewarded.
To achieve this you must track all referrals reliably, both online and off.
You should use cookies to store
referring affiliate's ID number. You should set them with no expiry date, but they will inevitably be lost well within a few months, if not weeks, after they are set.
Browsers have a limit to
number of cookies they can store. A lot of web sites now use cookies. This means that your cookies will often be overwritten by those from other web sites.
You must make sure that your cookies work with Internet Explorer 6, which will discard cookies not compliant with P3P standards.
Details: http://msdn.microsoft.com/library/default.asp?url=/library/en-us/dnpriv/html/ie6privacyfeature.asp
Tracking by IP address is not an accurate method of long-term tracking, however it is an effective way to track visitors during their FIRST visit to your site.
It is a good idea to use IP tracking to catch any people who have cookies disabled.
Every time your affiliates send someone to their affiliate URL, your server should send them to either a dynamically generated or pre-generated page with their affiliate ID embedded in it. The affiliate's ID should also be stored in
URL, so that if
customer bookmarks and returns,
affiliate is still credited with
sale.
In your database of customer profiles, you should store
ID of
affiliate who referred each customer. Whenever a customer "profile" makes a purchase (online or off) you should credit
appropriate affiliate(s) for
sale.
Storing
affiliate's ID in
customer's profile is
best, most reliable way to track in
long term, both offline and on.
Some systems also allow you to track offline by supplying
user with a fake phone extension. This extension is actually
referring affiliate's ID. You can also ask people faxing you to quote an order number - which includes
affiliate's ID.
To catch any who "slip though
cracks", your order processing software should scan your order history for any orders going to
same name, e-mail address or phone number of a customer, and pay
referring affiliate their due commission.
======================================== Where to get affiliate tracking software ========================================
You have two options: build or buy.
-------------------------------------------------- Buying affiliate software --------------------------------------------------
Buying affiliate tracking software is
way to go. It is so much cheaper than developing it yourself, and quality is guaranteed.
There is only one merchant offering a system that can handle true lifetime commissions: My Affiliate Program, with it's LifeTime Commissions module add-on.
This is
only system custom-built for lifetime commissions, and it's fresh off
production line (December 2001).
There is one other good near-lifetime system - Ultimate Affiliate.
It is not specifically designed for lifetime commissions, but it can handle residual commissions with ease.
------------------------------------ My Affiliate Program ------------------------------------
This is a great affiliate tracking software suite, recently made even better by
addition of
LifeTime Commissions module.
It is run by Kowabunga Technologies, and was honored with
"Editor's Choice" Award by Dr. Ralph Wilson of Wilson Internet, who called it "the 'Cadillac' of its category."
Wilson Web: http://wilsonweb.com
It is hosted on Kowabunga's secure servers, though a version hosted on your own domain is possible. Over 500 Merchants use MYAP.
It tracks primarily by a cookie for
first purchase. CGI/ASP tracking is also available, and it can even track sales made over
phone.
Affiliate management is also simple, with automated sign-up and a clear interface.
You can even reward your top earning affiliates with bonuses that can be easily and securely awarded.
The LifeTime Commissions module itself works by generating a "LifeTime identifier" when your customers make a purchase.