How to Boost the Morale in Your Organisation?Written by Lorraine Pirihi
Who keeps wheels turning in your organisation? Who holds it all together when chaos reigns supreme? Who can you rely on to run your department/business in your absence? Generally it's admin/secretarial/support staff who toil away at their computers day after day, week after week and maybe year after year. Tell me…when's last time you thanked or rewarded them for their efforts? I'm sure you did what everyone else does at Xmas - take them out to lunch or dinner. The once a year treat. And yet what about next 51 weeks? How do you keep their motivation up and spirits high during coming months? Did you know that if you rewarded them in some small way on a regular basis, their performance and undying loyalty to you, will stay intact. Instead of taking a day off at slightest hint of a sniffle or cough, or really any excuse not to be at work, they will more likely do their utmost to not let team down. We all respond to recognition and reward. And yet how will you plan some way of motivating and rewarding your troops throughout year? Well, I have answer.My Observations In an organisation whether it be large or small, generally hierarchy and sales people are regularly exposed to personal development, motivational meetings and seminars. They get all pumped up and yet when they return to office, cannot understand why general office staff do not possess that same level of enthusiasm. Your support team are vital to your organisation and need regular exposure to these types of functions. They need this exposure to keep their spirits high as these are people whom your customers, clients, suppliers and future prospects will be communicating with. But how do you get them there? The Solution You can suggest to your team that they can attend a certain no. of personal development seminars throughout year. However, this may not be suitable for some as they won't even bother going because they don't know what's available and/or could make excuses not to go because there's too much work. Yes, there are lots of workers who have said that to me. You could organise an in-house personal development programme. Perhaps have an external (motivating) speaker once a month for a "Lunch n Learn" session or maybe a regular breakfast. Now you're probably saying "this seems like hard work, I haven't got time to do this. Where would I find speakers?"
| | Downsizing in Organisations..... The Real TruthWritten by Lorraine Pirihi
I've met and worked with many people in all sectors of business world and found that majority of managers and team leaders are spending too much of their time on basic administrative tasks. Tasks for which they have had no training in. In many instances people are stressed out with too many responsibilities due to ongoing restructuring and downsizing in their organisation.Get Real When you have people with knowledge and expertise to handle specific roles and they spend their precious time on basic administration, organisations are wasting huge amounts of money paying people to do tasks which would best be handled by a fully trained administrative assistant. These tasks can be delegated if there was someone there to delegate to. This would free them up to do what they do best. They may not require full-time support. Perhaps one assistant could assist two managers? Make sure you don't have managers who will take it on themselves to help their assistant out as assistant is overloaded! That doesn't make sense. I've seen this happen many times where manager feels guilty delegating tasks to his assistant because they know that person is already stretched to maximum.
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