How many calls did you miss last week?Written by Marcom Communications
Every week, thousands of potential customers are lost due to businesses not answering telephone calls. What is even worse is that most organisations believe they are answering all incoming
| | Call managementWritten by Marcom Communications
Thousands of UK businesses are now protecting their employees and meeting legal requirements through intelligent use of call recording systems. Due to recent government legislation (coming in force by Dec 2004) it is now imperative to record all your business calls if you run a financial services organisation. Even if you don’t, call recording is an
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