Dascal & Associates Case Study Brand-Aid: Building A Macro Case For Micro-SitesHISTORY d/a interactive is
new media division of Dascal & Associates, a cross media company providing integrated strategic marketing, graphic design and new media services. d/a interactive has worked with many multi-national companies to help them leverage their brands online. Understanding that
internet provides much more than a supportive role in a marketing strategy, d/a interactive has been working with top-tier brands in
development of micro-sites to help launch new products into
marketplace. Most recently, d/a interactive was retained by Johnson & Johnson to create a micro-site surrounding
Canadian product launch of Band-Aid Brand Liquid Bandage.
Johnson & Johnson is
leader in
adhesive brand category. The Band-Aid brand continuously brings innovation to
marketplace. In February 2003, Band-Aid once again revolutionized
adhesive bandage category with a liquid bandage. Band-Aid Brand Liquid Bandage promotes fast healing on contact by forming an invisible, flexible and one hundred percent waterproof seal that is breathable and stays on hard to cover affected areas.
CHALLENGE Creation of a consumer-centric micro-site Creation of Content Management System (CMS) technology that allows Johnson & Johnson to edit certain aspects of
site The longstanding Band-Aid brand has a traditional integrity. The look and feel needed to be upheld in
online environment Needed to provide Johnson & Johnson with statistical information about traffic and usage of
micro-site
"We were looking to use
micro-site to create excitement," says Morris Dascal, President of d/a interactive, on their mandate from Johnson & Johnson. "Micro-sites are a relatively new way for companies to launch a product without revamping their entire website and also a great way to isolate a user and maintain their attention on one product."
"In addition," says Dascal, "we were using a non-traditional buzz for a new and non-traditional product. The new Band-Aid Brand Liquid Bandage is a more expensive product, and Johnson and Johnson was looking at integrating an online marketing campaign that included email marketing, banners and this micro-site in conjunction with offline marketing and public relations initiatives. We needed to build a site that was brand specific."
IMPLEMENTATION/INTEGRATION d/a interactive set-up a distinct website and URL for Band-Aid Brand Liquid Bandage at www.band-aid.ca. The core design component was to maintain
color, consistency, visuals and images typically associated with
Band-Aid brand.
After storyboarding
concept for this micro-site and
virtual demonstration (which would enable consumers to see how
product works from
comfort of their own home), d/a interactive designed, produced and implemented
site. All visuals, content and promotional areas were presented and approved in conjunction with Johnson & Johnson to ensure that
online promotion matched their offline strategy.
"There were three main areas that we focused on to implement and integrate this micro-site," says Dascal. "First, we had to ensure that
front-end was visually appealing, matched
Band-Aid brand in terms of integrity and was easy to use and navigate. Second, we implemented a Content Management System (CMS) in
back-end, so
staff at Johnson & Johnson could have access to certain content areas for updating and editing purposes. Finally, we needed to focus on
calls to action and promotions that would drive this micro-site to be a successful part of
Band-Aid Brand Liquid Bandage launch in Canada."
SOLUTION With
launch of
Band-Aid Brand Liquid Bandage Micro-Site, d/a Interactive: Created a micro-site that was robust in terms of design, functionality and usability Spoke directly to consumers and informed them through a virtual demonstration, promotions and online couponing Deployed an online marketing campaign using existing and targeted consumer portals to send emails regarding
launch (sites included Readers Digest and Chatelaine Magazine) Catered to
mass market, including everyone from parents to retailers Developed and deployed a thematic promotion that involved a grand prize trip for a culinary experience in Provence, France Executed
value of Band-Aid Brand Liquid Bandage as being worth
cost of
product Positioned of Band-Aid Brand Liquid Bandage as a "hot ticket" Deployed a viral coupon component where users could "pass on
savings" via a send-to-a-friend function to try Band-Aid Brand Liquid Bandage Created
"Ask Band-Aid" area of
micro-site as a forum to position Band-Aid as experts in care, sanitation and recovery from
cuts and bumps from daily life