How To Recover Your "Almost Customers"

Written by Bob Leduc


How To Recover Your "Almost Customers" Copyright 2003 Bob Leduc http://BobLeduc.com

You'll always need to find new prospects for your business. But don't overlookrepparttar prospects you already attracted. Many are close to buying. Use these four simple procedures to convert those "almost customers" into paying customers.

1. Make A Memorable Impression

Create a reason for prospects and customers to notice you ...and to think of you when they encounter a competitor.

Many prospects who do not buy from yourepparttar 120781 first time will come back to buy later. Existing customers will also remember you. They'll come back to buy again - and they'll send pre-sold referrals to you.

One easy way to establish a memorable identity is to create an important reason for customers to do business with you instead of with your competitors.

The advantage you offer doesn't have to be dramatic to be memorable IF you promote it aggressively. It can be as simple as delivering faster results, more personalized attention or a better guarantee than your competitors.

Tip: Combine several small advantages like those described above to create a big (and more memorable) advantage over your competitors.

2. Follow Up Consistently

Most prospects do not buyrepparttar 120782 first time they see or hear about you. But they will if you follow up with them.

Your follow up can be as simple as contacting them occasionally with a new offer. Or it can be more complex such as publishing a weekly newsletter with useful information and articles.

If you don't already have a way to collect their address, you can get it by offering a valuable gift that you deliver only by email or postal mail.

For example, offer a special report, a list of sources or some other valuable information they cannot get anywhere else. These are valuable to customers and prospects - but they won't cost you much to provide.

3. Make Sure You Answer These 7 Buyer's Questions

Prospective customers will not buy from you until all 7 of repparttar 120783 following questions are answered. Customers may not consciously think about these questions. But they will not buy until all 7 are answered in their minds:

Promoting Your Business on Cable Access TV

Written by Carolyn Moncel


"Don't knock it until you've tried it." That's what I told a political opponent's campaign manager when he laughed at me for using cable access television as part of my communications strategy. Unfortunately for him, he would learn too late what I already knew -- that implementing this medium into any communications strategy (political or otherwise) is a pretty good idea, and can reap tremendous benefits.

A few years ago, I took a break from public relations to work on my first local city council race. The candidate was actually my older brother, a person very active in his community but felt it was time to do more inrepparttar realm of public service. So he decided to run for office.

Fromrepparttar 120780 beginning we both knew that one ofrepparttar 120781 biggest problems he would face, as a first-time candidate, would be how to gain name recognition. One ofrepparttar 120782 ways in which we planned to circumventrepparttar 120783 problem was by integratingrepparttar 120784 use of cable-access television into our communications strategy.

Yes, cable-access television! I know it sounds strange, andrepparttar 120785 old Wayne's World skits from Saturday Night Live must certainly come to mind. In fact, most small-business owners do chuckle atrepparttar 120786 mere mention ofrepparttar 120787 medium, but what they often don't realize is that many ofrepparttar 120788 same media strategies used in political campaigns can and are regularly implemented to promote small-business owners and their company services. Here's what you should know in order to take full advantage of this often under-used medium.

Respect Cable Access Hosts as Potential Customers

Sure, many cable access hosts are just ordinary citizens who want an outlet for expressing their views, but many of them also have prominent professional careers. No matter what their backgrounds happen to be, don't they also represent potential customers? You bet, and by appearing on their shows, you get a chance to describe your business in plain speech, talk directly to your customers and also practice doing interviews.

Contact Cable Access Hosts Early

Each cable outlet is different but most only allow hosts to produce a limited amount of shows so that everyone gets an equal chance at exposure. But, did you know that you can also use this information to prevent your competitor from appearing on future shows? Here's an example of how we did it.

Duringrepparttar 120789 campaign I was able to book my candidate on five ofrepparttar 120790 eight available shows devoted to political issues. Byrepparttar 120791 time our opponent's campaign manager discovered our plan, it was too late to get a booking becauserepparttar 120792 production schedule had ended forrepparttar 120793 quarter -- a mere 60 days beforerepparttar 120794 election. The cable access shows really served as an electronic billboard for us, allowing our candidate to appear on television twice per day on each access station for two solid months. Potential voters saw our candidate 112 times on television, which made him quite recognizable onrepparttar 120795 street.

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