Underestimating
Power of In-house PRby Carolyn Moncel Do small-business owners always have to rely on large PR agencies to get attention from
press? An entrepreneur recently asked me this question during a networking event for women business owners. Of course my answer was, "No," but not for
reasons one might expect.
Ultimately, I do believe
time comes when a company needs professional guidance from a PR agency -- be it a large or small one -- to secure media coverage. But I also believe that a really media savvy small-business owner, or a two-person marketing team can do a fantastic job in promoting an organization. Here's how I know it can work.
A few years ago during
dot.com boom, I worked for a small online publishing company. We had a terrific technical team and staff, two great products, but no one knew
company existed. As a start-up, it was crucial for
company to gain awareness through media exposure because advertising was too expensive.
Since our marketing department only consisted of two people --
marketing director and myself, there was a bit of concern within
organization as to whether we had enough in-house resources available to successfully get
company much-needed ink. So
company's executive team hatched an interesting plan. They offered our in-house marketing team
chance to bid on
company's PR project as if we were an outside agency.
My experience had always been in public relations, rather than product marketing. My boss' experience had always been
opposite. We seized
opportunity to combine our knowledge, skills and research.
Our tiny two-person team matched PR wits squarely against four established pros - including one former White House aide. Guess what? Our ideas prevailed, and
company decided to ditch
notion of hiring a big PR firm in favor of keeping
in-house team.
Before long we were generating some memorable press for our company. Over a two-year period we placed stories on our company in more than 100 media outlets - from MSNBC and Forbes to
Wall Street Journal and Wired News online. We did it by studying what
big PR agencies did well, and also by using our department's "smallness" to our advantage. Here's how you can do it, too.
Research your company.
Forget that you own or work within
organization. Really invest
time in understanding your company's structure,
executives and their backgrounds,
products and technology,
industry in which your company belongs, competitors and experts, and most of all
target audience --
people who stand to benefit most from your product or service. If you know all of this information, then you'll be in a better position to brainstorm ideas on how to get
media's attention. Doing this also helps in flushing out your overall marketing plan -- which PR is only a part.