It is important to prepare thoroughly for your telephone interview.
Begin by studying job description and candidate profile. This will enable you to identify company's particular needs and demonstrate that you possess skills required to meet them.
Find out all you can about company's products, services, history, and culture. Make a special effort to identify any areas where your skills and experience may be of particular value.
Familiarize yourself with company's website and be prepared to comment constructively upon it if asked.
Prepare a list matching your accomplishments to company's stated requirements. Keep this list in front of you during interview and refer to it at every opportunity.
Specify and quantify your accomplishments, e.g. 'increased sales by 35%' or 'reduced overheads by 27%'.
Interviewers are keen to hear about relevant challenges or problems you faced in workplace, specific actions you took, and measurable results you achieved. They seek to identify key competencies such as communication skills, analytical skills, teamwork, drive and initiative. Be prepared to give examples of how and when you have demonstrated these key competencies.
To get feel of being interviewed over phone, compile a list of probable questions and ask a friend use them in a simulated phone interview. Prepare your answers carefully, using key words and phrases from job description and candidate profile. Do not attempt to write out your answers in full or they will sound wooden and scripted.
Select a quiet place where you will not be disturbed during phone call. Keep your resume and cover letter, a copy of job advertisement, and your notes in front of you. Jot down key points throughout course of interview.