How To Choose Your Web Host

Written by Said Rouhani

Ask any Internet entrepreneur whatrepparttar most important decision they had to make for their Web site was, and chances are pretty good they'll say:

"choosing my Web host".

Here arerepparttar 134448 most important things you need to ask your potential Web host before you part with your hard earned cash.

1. "How long have you been in business?"

Very important, as Web hosting is a business that requires a lot of technical experience. It is very high tech, and a new company might not have hadrepparttar 134449 time to get accustomed to all repparttar 134450 many different technologies you'll be using for your Web site.

2. "Who are your customers?"

Are their current customers serious business people or just hobby Webmasters with personal homepages? Ask for some URLs of serious ecommerce sites that they host.

3. "Do you provide live 24x7x365 support?"

You will definitely require support from your Web host from time to time. Questions will arise that you'll need answers to. Sometimes you'll need these answers as soon as possible, or even immediately. A good Web host must have 24 hour support staff available on hand to take your emails and calls. Your emails should be responded to within 1-2 hours max.

4. "Do you guarantee 99% uptime?"

No matter how good a Web host, your site will be unavailable for short periods of times due to routine maintenance work. The best Web hosts however offer a money back guarantee in case your Web site isn't up 99% ofrepparttar 134451 time (overrepparttar 134452 period of one year usually).

5. "What kind of Internet connection do you have?"

You need a fast connection from your Web site torepparttar 134453 Internet. The fastest connections are leased lines (includes T-1, T-3, OC-3 and DS-3). You should be looking for a Web host with leased lines. No leased lines? Simply look for another Web host.

Web Host Ethics

Written by Richard Lowe

Okay, I've had to change web hosts half a dozen times inrepparttar last year and I've noticed a pattern. It's a very clear and simple pattern, actually a series of behaviors onrepparttar 134447 part of web hosting companies. These behaviors cause these companies to lose customers and gain poor reputations.

To sum it all up in a single word: ethics. Web hosts need to act ethically. As long as they are ethical towards their business and customers, they thrive. When they become unethical, they will fail.

What are web hosting company ethics? This is a code which all hosting companies need to follow if they want to stay in business forrepparttar 134448 long term.

The most important goal is up-time - Almost anything can be forgiven as long as sites are up and running, as close to 100% ofrepparttar 134449 time as possible. Every feature provided by a hosting company needs to be working and working properly. A small amount of downtime (an hour or two in a month long period) is acceptable, but more than that is not.

Every time I've had to change web hosts, this wasrepparttar 134450 base reason. Unexplained and unexpected downtime. Oh, there were many excuses and many reasons which I'm sure were perfectly valid. Butrepparttar 134451 basic reason why I create and maintain a web site is so people can see it - and they cannot see it ifrepparttar 134452 site is down.

To make it even worse, sites which are down for a significant length of time have side effects. Webrings owners often check for broken rings using automated code - down sites will trigger suspensions and even deletions. Search engines tend to drop sites which are down too often or for too long a period of time. And, of course, visitors may remove your site from their bookmarks, thinking you have closed it or moved on.

The second most important goal is performance - I understand that you want to jam as many sites on a single server as you can. This is how you maximize your profits. Please understand that all ofrepparttar 134453 web sites which you host must perform well. So don't overload your servers.

Stay in communication - We all know that things happen. Sometimes servers do crash and once in a while they require maintenance. Let your customers know about important events. If you are concerned that they might consider it spam, give your customersrepparttar 134454 option to receive updates if they desire.

I had one host (Hostrocket) which performed, in my opinion, one ofrepparttar 134455 most hostile acts that I have ever seen against a paying customer. I had a CGI script on my site which logged each 404 error in a text file. Normally this script was harmless and used little CPU. Unfortunately, withrepparttar 134456 new breed of worms strikingrepparttar 134457 internet, 404 errors went way up andrepparttar 134458 script began using large amounts of processor.

One day I tried to reach my site and didn't get my friendly front page. I got a "forbidden" error. I freaked out and sent off a quick email torepparttar 134459 web host support group. I didn't receive a response. Not a word (and it was only early afternoon). I sent another, then another. Nothing. Finally, 18 frantic hours later, I received a note that my site was closed down because ofrepparttar 134460 script.

The number of four letter words that spewed from my mouth that day would have turned a street girl's face red. I was so angry - not because they closed my site, but because these idiots (again, Hostrocket) didn't tell me what they had done. Because of that, I wasted almost an entire day trying to figure out what was wrong.

What I would have done had I beenrepparttar 134461 technical person in their company is simple. Just disablerepparttar 134462 script and send off an email torepparttar 134463 web site owner explaining why and telling him not to do it again. Ifrepparttar 134464 owner ranrepparttar 134465 script again, then shut downrepparttar 134466 site (and, of course, send another email).

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