How Leaders Create Trust

Written by Steve Kaye

People buy from you, offer help, and grant rewards based on trust. Here are ways to increase your success by creating trust. While we do most of these things, missing even one of them can ruin it all.

Be Dependable * Deliver what you promise and promise only what you can deliver. Report delays immediately. * Be on time. Leave early for appointments. Set realistic deadlines allowing forrepparttar unexpected. * Show courtesy by returning phone calls. * Be predictable. Use self control: anger repels and scares others.

Listen * Show interest and respect by paying attention to whatrepparttar 137591 other person is saying. * Ask questions. Then make it easy to answer them. * Acceptrepparttar 137592 other person's ideas as valid, even if you disagree. Avoid listening through filters of what you want to hear. * Be open to new ideas. Realize that you could always know more.

Blueprint for Leadership - How to Be a Better Leader

Written by Steve Kaye

If you were to build a house, you would begin with a blueprint. This blueprint proves useful because it contains more than directions on how to build a house. It also describesrepparttar finished house.

So, what does this have to do with leadership?

Last month I asked an audience of leaders to tell merepparttar 137590 characteristics of an ideal leader. Their answers were (inrepparttar 137591 order collected):

A good listener, enthusiasm, passion, shows appreciation, a visionary, role model, trusting, integrity, organized, knowledgeable, credibility, persuasive, charisma, team building, clarity of purpose, problem solver, attitude of service, leads by example, patience, willing to act without complete knowledge, understands followers, consistent, empowers other people, and adapts to change.

I'll add that this is essentiallyrepparttar 137592 same list that I receive from other audiences when I ask this question. From this comes some useful insights.

1) Notice whatrepparttar 137593 list contains. All of these characteristics relate torepparttar 137594 human side of leadership. That's interesting because I often hear people minimize this side of leadership with terms like "soft" or "touchy feely." Actually, applying these characteristics requires more strength than not.

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