How Do I Improve My Web Site Conversion Rate? Part 1

Written by Steve Jackson


In a recent teleconference, I was asked a number of questions about specific problems people were having and what I would do if I were in their position. This isrepparttar first article in a 3 part series that we'll publish overrepparttar 103895 next few weeks. It will answer specific queries fromrepparttar 103896 teleconference, inrepparttar 103897 belief thatrepparttar 103898 answers will also help you to solve some of your issues.

Question1. What do you mean by conversion? Do you mean getting someone to answerrepparttar 103899 simplest call to action such as "read more here" or actually selling a product or service?

What you're talking about here are two different ways to measure your website. "Read More Here" is what I would call a variable affecting your conversion rate. I call these kinds of variables "Micro Conversions" because they are all small (microscopic even) steps toward a full conversion. A micro conversion is something that you should test and measure. "Read More Here" might get a worse click-through rate than "Click here to find out how to win a month's supply of vintage wine." So by improving this click through, you getrepparttar 103900 person browsing to take another small step toward your final website goal. By doing this, you improve your overall conversion rate, which in this case is to get someone to register or subscribe to win a month's supply of vintage wine. Micro conversions can be tracked by measuringrepparttar 103901 click through of links, orrepparttar 103902 read time for content, orrepparttar 103903 bounce rate for headlines and copy. Full conversion is persuading your visitors to do what you want them to do. In my example, it would be registering to win wine, but it could be subscribe to a newsletter, download an audio file, buy a product, sell a service or whatever, but it should reflect what your website's business objective is.

Question2. What strategies would you suggest when there is no "online" conversion possible? I need them to call me for more info, to learn more and to eventually give them a proposal.

There is no such thing as "no online conversion". You're looking for leads who will eventually phone you butrepparttar 103904 visitor isrepparttar 103905 one withrepparttar 103906 power. If you don't give your visitors a reason to let you continue to have a dialog with them, then they won't. Using opt-in is one answer. If, for instance, you ask for a name, email address and telephone number from your visitor so that he can then get useful information from you inrepparttar 103907 form of a free report or audio file, you do two things. First, you qualifyrepparttar 103908 visitor as someone who is interested in your services, and second, you get permission to contact him/her again. You need to build into your website a powerful reason for your visitors to give you permission to email or talk to them rather than expect someone to pick uprepparttar 103909 phone. In your case, you say they need to ring you to learn more. Put what they need to learn into some form that they can opt in to get, such as a white paper, report or audio file. Then you have a conversion rate that isrepparttar 103910 percentage of people who give you permission to continuerepparttar 103911 dialog with them by giving you their email address or phone number so that they can learn more about your offering. People visit a website to get information, so give themrepparttar 103912 means to get it.

Question3. What ifrepparttar 103913 product you sell is also sold by several others on other websites? How do you get someone who is browsingrepparttar 103914 Internet to notice your site and want to order from you?

In offline marketing, a successful tactic is differentiation. It's no different online. If you stand out from your competition, then you get noticed. What makes you different (not necessarily better, just different) from your competition? A USP makes an enormous difference to conversion rates. We improved subscriptions by 11% per month for six months by differentiating ourselves. The second point is that your site should be of use to your visitor. The one thing that all people online have in common is that when they browse they are looking for information. So give your visitors what they want inrepparttar 103915 form of education. If your potential customers become educated about your offer and take away something useful from your website, they will remember you over your competition.

Question4. How do you getrepparttar 103916 address, telephone number and name ofrepparttar 103917 owner of any company that you're trying to get in touch with to see if they would be interested in what you sell?

How I built a site in just 8 hours that makes between $100 to $150 a week.

Written by Rob Rawson.


Actually, for a while this site was making more then $350 a week. On top ofrepparttar 8 hours it took me to set up, I only spend about 10 or so minutes a week on maintenance. … Ok, so here’s what I did: firstly, I found a great affiliate program that I wanted to promote. In this case it wasrepparttar 103894 satellite TV affiliate program that I mention on my page: http://www.profitpuppy.com/top-affiliates.htm. This program pays $50 per sale which is reasonably attractive... After joiningrepparttar 103895 program; I hired a university student from a local university to designrepparttar 103896 website for me. I simply put an ad inrepparttar 103897 local university job search, and got about 15 responses from students who know how to design websites. I got them to email me an example of a website that they had designed, and then I got them to start designingrepparttar 103898 satellite TV website for free (as a test to see if they had good website design skills, because I certainly don't!)

I pickedrepparttar 103899 guy who designedrepparttar 103900 best test site and hired him for four hours at a cost of $40 US to designrepparttar 103901 site. He designed this site for me: http://www.dishnetwork-free.com. It’s not particularly fancy but doesrepparttar 103902 job. Note: although there is nothing special about this site copying it isn’t a good idea. This site, like most others, is subject to copyright. You are welcome to design a similar site, just don’t copy any ofrepparttar 103903 wording or layout - you can probably do something much better anyway! I then registeredrepparttar 103904 domain name (I often use http://www.mydomainfriend.com to search for good domain names) and putrepparttar 103905 site up with my web host. You can see a list of good hosts at: http://www.profitpuppy.com/hosting.htm. The last (and most important step) involved making a list of keywords that people might search for when looking to buy a satellite TV system. To make this list I used Wordtracker - you can find out more about this at: http://www.profitpuppy.com/keyword-research.htm Then I logged onto my Google Adwords account and put in a bid for these keywords at 5 cents each. Google Adwords is a pay per click search advertising service. If you do not understand how pay per click advertising works, then have a look at this page: http://www.profitpuppy.com/pay-per-click.htm In this instance, I was generating about 800 clicks each week fromrepparttar 103906 Adwords at a total cost of $40 resulting in at least 8 sales each week of satellite TV systems. This site is now generating less traffic and lower revenues (probably because I have told so many people how to do it!), however,repparttar 103907 sales are still ticking over. This strategy is probablyrepparttar 103908 quickest and easiest way to make money onrepparttar 103909 web.

Cont'd on page 2 ==>
 
ImproveHomeLife.com © 2005
Terms of Use