UNSOLICITED ADVICE AND A HOT IRONI recently returned from a vacation. I was fortunate enough to leave heat and humidity of Memphis and go back to my home state of Colorado and spend time with my extended family. While I was in laundry room ironing a shirt, my Mom walked through and said "are you going to iron that shirt backwards?"
Of course, I immediately thought "what is this, I have to get ironing advice from my Mom? I'm a grown man, I think I can handle something as simple as pressing wrinkles out of a shirt. I have, after all, ironed a few shirts since I left home for college nearly 20 years ago!"
I started getting irritated and grumbling to myself that there is no such thing as ironing backwards. "Hot iron, ironing board, wrinkled shirt, what difference does it make from which direction you approach this simple job?"
And then I paused, and realized, my Mom has been ironing shirts her whole life. In fact, she was a home economics teacher. She *taught* people how to iron for a good portion of her teaching career. This is a woman who knows how to iron. Who am I to argue with an expert?
So I promptly stopped and realized that if I turned shirt around and got on other side of ironing board, I could much more easily complete job because cord would not be constantly getting in my way. All was well in laundry room as I was reminded, once again, that it pays to be open to new information.
This experience helps to illustrate a key concept that has a lot of value for marketers.
Always send your shirts out for cleaning. It's worth a couple of bucks not to have to stand in front of an ironing board. ;-)
Nah, just kidding. True as that my be, I actually do have a relevant concept to discuss with you.
FIRST AN EXPERT...ZEN A BEGINNER
Zen Buddhism is credited with bringing us a concept called "beginners mind." Zen masters refer to beginners mind as a mental state or a way of approaching world around you that allows you operate in an open, learning mode all time just like you are when you first start a new endeavor as a rank beginner.