BETHESDA, MD - October 19, 2004 - As an experienced California real estate broker, you can imagine that I can be pretty jaded when it comes to home buying process. While finding right home at right price is of primary concern, I have always started process shopping for an agent willing to go extra mile. To that end I have a simple test I put prospective agents and brokers through that might help you next time you are looking for real estate brokerage services. To set stage, understand that I have been thinking about retirement now for several years and have narrowed my final resting place to two general areas: Bethesda MD and Scottsdale AZ. I started calling agents in Bethesda area early one morning and, from outset, made it very clear to everyone I spoke with that I had not yet committed myself to either destination.
The first three calls generated predictable reactions. The agents, two men and one woman, upon learning that I was a “lookiloo” found a way to excuse themselves from conversation. Two tried to be delicate about it, one was abrupt. The latter encounter left me feeling like a telemarketer.
My fourth call was taken by an inexperienced agent who, obviously working on her broker’s orders, insisted upon getting my social security number so she could pre-qualify me on spot. I ended that call myself.
My search fortunately came to an end when I talked with Gretchen Koitz. It was obvious from outset that she was experienced. Instead of going for jugular as previous agents had done, she spent 45 minutes conversing with me and in doing so earned my trust and respect.
As it turns out, her willingness to spend time talking with me is not a matter of having a lot of time on her hands. She is Director of New Agent Training at Long and Foster Bethesda Gateway Office, an office that she was proud to say had done over a billion dollars of volume each of last three years. That was impressive to me because most of firms I worked with in California thought it was time for celebration and extended vacation when they reached 10,000,000 mark.