HOW HR WORKS TO GET THE JOB DONEWritten by Ann Baehr
HOW HR WORKS TO GET THE JOB DONEHuman Resources is just what it says: resources for humans – within workplace! Its main objective is to meet organizational needs of company it represents and needs of people hired by that company. In short, it is hub of organization serving as a liaison between all concerned. Depending on size of company, HR Department might be called Personnel with a manageable workforce that can be handled by a personnel manager and a small staff. For larger, more complex organizations with hundreds of departments and divisions, task is much more demanding, taking on a life of its own. Some companies have more than one HR Department - Corporate and Union. For example, a food service industry might have a Corporate HR Department that oversees “white collared” employees and an HR Department that oversees “blue collar” workforce with an emphasis on labor relations. With such diverse needs, organization will institute these two HR Departments to manage unique needs of both union and non-union employees. Some of many core functions of Human Resources function involves following: Organizational Development: To ensure its success, a company must establish a hierarchal reporting system. Picture an organizational chart with boxes representing each position starting at top with first and single-most important being highest-ranking role. Following lines, more boxes are branched off to define each department head and their direct reports. As company expands, so will this chart. The funnel of responsibility is critical to efficiency of a smoothly operating business entity in which there is a clearly defined understanding of who is responsible for what. This is what HR does for a company. They provide consultation to a company’s management team to identify what company’s core business and culture is about, and proceeds to plan and map company’s organizational infrastructure to support those needs. Employee Recruitment and Selection Process: There are many steps to recruiting and selecting qualified employees. First, a department head must inform HR manager of an opening in their department. Then HR manager must obtain job description to formulate a Job Description Sheet for publication either internally, publicly, or both. Then HR must field (many) responses to that job announcement to weed out qualified from unqualified applicants. Once that is completed, interview process must be coordinated. This is a full time job! If one job ad generates 80 responses, there’s a good chance that only 10 applicants are highly qualified for position. If department’s hiring manager were to interview other 70 less-than-qualified applicants, their department would come to a complete standstill because there would be no time for anything else! That’s where HR, a.k.a. Fort Knox, comes in. They prepare job description, contact newspaper, run ad, field calls, faxes, and emails, compile a list of potential candidates from dozens of in-coming resumes, submit their list of potential candidates to department’s hiring manager for approval and selection, contact chosen candidates to set up preliminary interviews, and interview candidates! Yes, that’s right. Preliminary interviews! Although most interviews are with hiring manager or their associates, not all applicants get to meet with department’s hiring manager right away. It is not uncommon for a company to filter out those who fail to impress HR manager first. For those select few who make it through, HR manager schedules interviews between department’s hiring manager and potential candidates, and follows up with hiring process to establish new hire with company. Not unlike screening process for American Idol, a job seeker needs to perform their best to impress “judges.” Employee Training & Development: As a company and requirements of a position evolve, a company needs to take certain measures to ensure a highly skilled workforce is in place. The Human Resources Department oversees skills development of company’s workforce, acting as an in-house training center to coordinate training programs either on-site, off-site, or in field. This might include on-going company training, outside training seminars, or even college, in which case an employee will receive tuition reimbursement upon earning a passing grade.
| | YOUR JOB INTERVIEW IS LIKE A BLIND DATE Written by Ann Baehr
YOUR JOB INTERVIEW IS LIKE A BLIND DATE --it's a meeting between two mutually interested people--Love is in air. You know a little about your date and your date knows a little about you. The description of your blind date seems to be too good to be true – a perfect vision of your ideal partner. They have right physical attributes and personal qualities. Your matchmaking friends are even more excited than you because they’re convinced you are perfect for one another. The date has been set. You can hardly wait! The night arrives and you see your blind date walk through door of restaurant. So far so good. The introductions go very well. They are very attractive and have a great personality. They seem to like you too. You can sense each other’s nerves, and are very careful about saying wrong thing and turning each other off. After about fifteen minutes of slightly awkward conversation mostly dominated by your friends, your date, who by way is a nurse, says, “So, I hear you’re a successful pharmaceutical sales representative with one of largest pharmaceutical companies in country. That sounds so exciting. How did you get into pharmaceutical sales? You begin by talking about how you’ve always been interested in medicine, enjoy selling, and never saw yourself at a desk job. You explain how you joined company when they launched one of best selling nebulizers on market. As you humbly mention that you grew your sales territory to rank as one of highest in country, waitress interrupts to take your plates and asks if you’d like desert. Wow, conversation just flowed. You even forgot you were on a date! Your date was so interested in what you had to say, and they responded so well to great questions you asked them about their work and family. Your date can sense you are truly interested in them. In first half hour, you both realized you have so much in common. Deep down inside you are praying they like you as much as you like them, and hope they aren’t seeing anyone else. By end of night, it seems your date feels same way. You both agree to a second date – this time alone! Okay, let’s rewind tape. You’re not in pharmaceutical sales yet. But, that is what you want to be. You’ve just graduated with a Bachelor’s degree in Biochemistry with a concentration in Psychology. You’ve had your resume professionally developed and it’s time to send it out. You scour all job boards and classified ads, and talk to everyone in your personal network. Things are looking up. In less than two weeks, you have lined up four promising interviews.
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