Think you can’t afford to pay attention to branding? That it’s only for
rich and largest? Think again. No matter what size company you are – you really have no choice. Your brand exists in some shape or form and if you don’t invest in managing your brand, it will manage you, perhaps to oblivion. Before we get into convincing hard numbers and business cases, let’s do something a little fun. I propose that brand is so pervasive that you can actually use it to identify where someone is from. Kind of like an accent or inflection of speech. It is, after all, our experiences with a brand that shape it.
Take this “From Where In
U.S.?” quiz:
Let’s start with something near and dear to most of us: food. What mayonnaise would you swear is
best and search for in
market? A. Hellman’s B. Best Foods C. Miracle Whip D. None of
above
If you answered A. You’re likely from
east coast states and refuse to call it Best Foods, even if you move to California. B. You are from one of
states west of
Rockies. You’ve never even heard of Hellman’s, so why does they’re label look
same? Because they are. C. You’re likely from
Midwest, Missouri in particular, and you make really sweet potato salad. (Sorry Grandma) D. Can’t tell where you’re from. Maybe you hate mayonnaise.
As a kid, one of your favorite sweet snacks after school was: A. Hostess Ding-dongs B. Drake’s Ring Dings C. Moon Pies D. Scooter Pies E. None of
above
This tells me that: A. You’re from St. Louis all
way west to California. If you know them instead as King Dons, then
east coast. If you recognize
name Big Wheels, you’re from someplace else. B. You’re from
east coast – NY/NJ – and think that DingDongs are rip-offs. C. You grew up in
south, especially Tennessee, and typically ate these with an “RC Cola” to wash it down. Talk about sugar overload… (http://www.moonpie.com/hist_text.asp) D. You’re from
eastern seaboard, and wondered what in
heck a “Moon Pie” was. E. You’re from Canada and ate something called “Wagon Wheels”.
And for a non-food one that gets so specific you’ll think I’m psychic… You need to get new clothes for
whole family, something nice to wear to Grandma’s birthday (where you will not mention
too-sweet potato salad), and you want reasonable selection, affordable prices. You head to
nearest: A. Famous-Barr B. Robinsons-May C. Filene’s D. Kauffman’s E. Foley’s F. Hecht’s G. Meier & Frank H. The Bay
And I will gaze into my crystal ball and pinpoint your location as: A. Specifically Midwest – WI, MO, IL, IN, KY B. The Wild West only – CA, NV, AZ, UT. Showdown, anyone? C. New England. And don’t let any of your friends drag you into Filene’s basement in Boston…you won’t come out alive. D. The industrial belt - NY, PA, OH, WV E. The Texas, NM, OK, LA kinda’ south F. Mid-Atlantic states where they have soft drawls and soft-shell crabs – MD, VA, NC, and parts of TN G. Northwest Territory– WA, OR H. Canada – where they eat Wagon Wheels
(Maps available at: http://www2.mayco.com/common/index.jsp)
How was that for brand identification? All of these brands started locally, without
war chests of advertising dollars that people think are needed today. They are memorable because of
experience we had with them – which was consistent and positive - so we told our neighbors. And we developed strong loyalties.
If I could turn MarketUP into
Moon Pie of
small business marketing world – well, let’s just say my Tennessee Grandpa would be proud.