Got It Right?

Written by Phillip A. Ross


Got It Right?

Spam was not invented onrepparttar Internet. The Internet just helped give it a name. It’s been around for a long time. Essentially spam is unwelcome advertising. The problem withrepparttar 100908 Internet is that you get a lot of it, and it’s VERY LOUD and in-your-face. TV’s not much different. Then there’s junk mail. Very few people even read it. In an effort to get our attention, advertisers are usingrepparttar 100909 two tools that seem to work best—loud and obnoxious.

Hey, they work, don't they! And whatever works must be okay because more and more people are willing to do whatever works to succeed. But does it really work? A successful bulk mail campaign would be ecstatic to get a five percent return rate. But, say a campaign is wildly successful, and gets a fifteen percent return rate. That means that it has an eighty-five percent failure rate. Yet, they call it a success because someone can make money at it.

Problem is when everyone is trying to succeed by being loud and obnoxious, things get pretty loud and obnoxious. Then, loud and obnoxious doesn't work anymore because no one can hear anything. So, they get louder and even more obnoxious. People in an argument often assume (or at least act like they think) that being loud improves their position. And advertising follows suit.

Surely, there’s a better way.

Shallow and Immature Self-Centeredness The values of loud and obnoxious have to do with image and impression. Loud and obnoxious want to create an image, and make an impression. And they do! But what arerepparttar 100910 underlying values ofrepparttar 100911 image and impression they make? What is really being communicated is shallow, immature self-centeredness. If you think that I'm suggesting thatrepparttar 100912 values ofrepparttar 100913 reigning advertising and marketing wisdom are shallow, immature and self-centered, you’re right. Do you really want your business associated with such values? I don't .

Most advertising, marketing, and public relations efforts appeal to self-centered and shallow values. As a result, most people intentionally do everything they can to minimizerepparttar 100914 effectiveness of ads. We identify them withrepparttar 100915 inane. We learn to block them out. We don't even see them or hear them. That’s why they have to get louder and more obnoxious. Advertising has become an engine of rudeness and crassness that grows ever louder and ruder. Too often financial success comes atrepparttar 100916 expense of increasing social and moral corruption. Advertising encourages people not to listen, not to pay attention. We have learned to tune in and tune out. Because when you do listen, you are inundated with a kind of shallow self-centeredness and an invitation to envy.

Do you really want your business associated with shallow, self-centered, rude and crass envy? I don't. Surely there is a better way.

First Impressions Substance and content always trump image and impression inrepparttar 100917 long run. Substance and content are worth paying attention to. They don't have to be loud or rude. Substance and content simply stand their ground. They can do that because they actually are what they appear to be.

Of course appearance is important. First impressions are valuable because they create a benchmark for further evaluation. When that evaluation is not consistent withrepparttar 100918 first impression, a disconnect occurs. Questions arise, and doubts are introduced. But whenrepparttar 100919 later evaluation is consistent withrepparttar 100920 first impression, an important connection is made that contributes to trust.

Advertising in-and-of-itself is not a bad thing. What makes it good or bad is how it’s done andrepparttar 100921 morals or values to which it appeals. Advertising that appeals to particular morals or values actually strengthens and reinforces those morals or values apart fromrepparttar 100922 product or service that is being advertised. In truth, advertising attempts to effect attitudes, values and morals. Morality isrepparttar 100923 vehicle that carries advertising and marketing messages in public. Advertising is always necessarily moral because it always suggests someone’s idea of goodness or correctness of character and behavior, where good and correct are understood in terms of popularity. Advertising appeals to and influences both popular thought, styles and morality.

Most advertising, marketing and public relations campaigns attempt to affectrepparttar 100924 minds and attitudes of people outsiderepparttar 100925 company by employing techniques that grab and manipulate a target audience. But people don't like being manipulated, so they learn to ignore ads. The whole endeavor is pure spam, from inception to execution.

Business Integrity and Credibility The advertising industry occupies a key position regarding social morality. We believe thatrepparttar 100926 advertising industry should, ought, and must encouragerepparttar 100927 values of moral integrity throughrepparttar 100928 work that it does. Advertising needs to appeal to and build upon maturity and sagacity because it isrepparttar 100929 right thing to do. The industry andrepparttar 100930 people who comprise it have additional, not less, social responsibility. They (we), more than others, must be mature, responsible, full of integrity, honesty and moral character—andrepparttar 100931 work we do,repparttar 100932 ads we create, should reflect this character and these values.

A better campaign will attempt to develop and then revealrepparttar 100933 substance—the character and integrity—of a company. This way when people see an advertisement, they don't need to be manipulated, but are allowed to make their own associations. They are not manipulated with false images and impressions, but are allowed to see how character and integrity effect a company. The only potential drawback is that these qualities must actually exist before they can be revealed.

The effort to create an image of integrity, for instance, withoutrepparttar 100934 underlying reality being in place, lacks integrity. Thus,repparttar 100935 fundamental concerns of business promotion involverepparttar 100936 character and principles upon whichrepparttar 100937 business is built, andrepparttar 100938 way thatrepparttar 100939 business employs character and principle in its operation.

Financial profitability apart fromrepparttar 100940 values of honesty, integrity and compassion suggest that a business is greedy and self-serving, thatrepparttar 100941 fundamental concern ofrepparttar 100942 business is notrepparttar 100943 customer, neither narrowly nor broadly conceived. The public will eventually come to seerepparttar 100944 reality ofrepparttar 100945 character and principles of a business and those who operate it, and will respond appropriately. Public opinion over time will discoverrepparttar 100946 real character of a business and its people. Time tends to bring outrepparttar 100947 truth. Andrepparttar 100948 long view of history favors honesty, integrity and compassion over greed and self-centeredness. It favors substance and content over image and impression.

Branding

Written by Phillip A. Ross


Branding

Oftenrepparttar more a thing is discussedrepparttar 100907 less it is understood. Words have a point of diminishing return. That point is crossed whenrepparttar 100908 effort to be clear and precise counts every tree standing, but missesrepparttar 100909 proverbial forest. Such isrepparttar 100910 case with branding.

Becauserepparttar 100911 idea of branding is allrepparttar 100912 rage, people are tempted to think that it is a new idea. It is not. It’s roots reach back into history.

The Old West Let’s go back torepparttar 100913 Old West where brands were burned intorepparttar 100914 hind quarters of cattle. The thing branded wasrepparttar 100915 cow,repparttar 100916 product produced byrepparttar 100917 ranching endeavor. The brand itself wasrepparttar 100918 twisted iron logo onrepparttar 100919 end ofrepparttar 100920 rod that left its image or mark onrepparttar 100921 hide ofrepparttar 100922 cow. Cows were roped, tied and branded in order to identify them, should they be stolen. The brand was a mark of identity, as it is inrepparttar 100923 corporate world.

Some ranchers also used their logo as a welcome sign wrought in iron overrepparttar 100924 gates ofrepparttar 100925 corral or overrepparttar 100926 road leading torepparttar 100927 rancher’s home. Again,repparttar 100928 brand identifiedrepparttar 100929 ranch. Some ranchers even got their cowhands belt buckles withrepparttar 100930 ranch logo to identify them as employees. And over time logoed merchandise began to pop up on boots, hats, shirts, etc.

Identity The brand is essentially a mark of identity. It identifiesrepparttar 100931 ranch or company, and has come to represent or suggestrepparttar 100932 values and character ofrepparttar 100933 company, and of its leaders. The brand is associated withrepparttar 100934 character ofrepparttar 100935 company, as well as its products.

The early history of branding was always personal. Where doesrepparttar 100936 ranch or company getrepparttar 100937 values and character that are associated with it? From its owners and leaders, and from their business practices.

Branding as we know it today isrepparttar 100938 art of instilling and communicatingrepparttar 100939 values and character of a company or organization through association with its logo. Psychology calls it symbolic association, and finds it to be foundational torepparttar 100940 learning process. Symbolic association has deep roots in human experience and in history.

Fish, Cross & Swastika We find that branding as a practice began very early in history. The sign ofrepparttar 100941 fish andrepparttar 100942 cross were symbols used byrepparttar 100943 early Christians. Over time they became Christian brands.

The Roman Emperor Constantine had a vision of a red cross inrepparttar 100944 sky beforerepparttar 100945 battle of Saxa Rubra, October 28, 312, near Rome. He put that red cross on his shields and flags, brandingrepparttar 100946 Holy Roman Empire for centuries.

On August 7, 1920, atrepparttar 100947 Salzburg Congress, a red flag bearingrepparttar 100948 Swastika becamerepparttar 100949 official emblem ofrepparttar 100950 Nazi Party, as Hitler brandedrepparttar 100951 Third Reich. While our emotional reaction torepparttar 100952 Swastika is usually negative, bothrepparttar 100953 fact andrepparttar 100954 intensity of our response to it points torepparttar 100955 power of branding. Most people probably have an emotional reaction torepparttar 100956 examples above. That emotional reaction isrepparttar 100957 aim of branding.

It must be recognized that a branding effort does not always turn outrepparttar 100958 wayrepparttar 100959 campaign intends. The cross was intended to be a symbol of derision, but became a symbol of grace and mercy. The Swastika was intended to be a symbol ofrepparttar 100960 triumph ofrepparttar 100961 Arian race, but has become a symbol of evil. In both cases branding was achieved, but not inrepparttar 100962 way intended.

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